Banks Chevrolet Cadillac Buick GMC
Concord, NH
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great J Chapman,,,made my purchase a pleasure, great all around. Gave me 4 or 5 choices, and showed me all options that I was looking for. Test drove the J Chapman,,,made my purchase a pleasure, great all around. Gave me 4 or 5 choices, and showed me all options that I was looking for. Test drove the trucks and then worked the numbers to my liking More
Awesome experience Overall very satisfied when buying my truck from Banks. Was a no stress troublefree process. Seth made the sales process very easy and the whole team Overall very satisfied when buying my truck from Banks. Was a no stress troublefree process. Seth made the sales process very easy and the whole team there was very professional. More
A pleasant surprise! Definitely a pleasant surprise. My salesman was patient and not pushy and made buying a new car fun. Atmosphere in the dealership is very comfortabl Definitely a pleasant surprise. My salesman was patient and not pushy and made buying a new car fun. Atmosphere in the dealership is very comfortable. I referred my Mom & Dad to him & they bought a new car also!!! Everything should be so easygoing. I would absolutely recommend my guy Seth Boutin. More
Friendly, efficient and knowledgable Had a great experience with Jason, Brad and team at Banks. Very easy, fair and efficient process from start to finish. Got the right vehicle at a fair Had a great experience with Jason, Brad and team at Banks. Very easy, fair and efficient process from start to finish. Got the right vehicle at a fair price with no hassle. Would highly recommend. More
First car and going back for more! I was very nervous about buying my first car because I didn't have much credit and didn't want a huge payment but Seth and financing were such great p I was very nervous about buying my first car because I didn't have much credit and didn't want a huge payment but Seth and financing were such great people and worked with me and I got the best rate for me and a great deal on my car and a payment I could afford! I was very pleased with my experience! I went back the other day to talk about trading my car in for a different one after 2 years and Seth remember exact who I was and are working with me to get another car! I definitely highly recommended this place for any one who is looking for a new or used car! More
professional time wasters - sales team A. very rude - The bosses sit at a panel type set up and judge customers that are unaware as they walk around. I know about this because i spent 4 hou A. very rude - The bosses sit at a panel type set up and judge customers that are unaware as they walk around. I know about this because i spent 4 hours there one day all in the name of "trying to get a fair price for a trade in that i bought there previously (at sticker price might i add). after 4 hrs, i was told an especially low trade amount, then i told St Germain that the NADA listed for 3-4 k more as a trade, he replied "well then sell it to NADA. i left. placed a review on google and got a response from Brad asking me to call him, so i did and he basically didn't want to hear about the culture that the sales bosses are promoting. But, he did tell me i was a one percent-er (someone who cant be pleased)- I had bought several cars and trucks from them in the past - no problems. these days all they seem to care about is $$$$$$ ---NOT PEOPLE More
Worst Experience of your life! I was searching for the right used car for a long time and when I finally found the car I've been looking for, Banks was the worst mistake and waste o I was searching for the right used car for a long time and when I finally found the car I've been looking for, Banks was the worst mistake and waste of time - I have ever experienced in my life. They are very unorganized, unresponsive, and unwilling. All the staff front, maybe the greet you nice but its not sincere. I tried to apply for this car with my old job and when I wasnt approved, they were persistent on getting me in something different I specifically said I didnt like. Month an a half go by, go back with a new much better paying job: They called me and told me not to come to my scheduled appt Claimed I had a trade in when I never did (This would be my first car, what do I have to trade in????) The sales manager claimed I talked with him on the phone when I know I didnt. (I hate talking on the phone, esp with dealers, I would have never allowed it) And told me my life was upside down. The car I was inquiring about had been there for 4 months. Didn't care about making quota. Didnt care about being polite and most certainly didnt care about not insulting me. Telling me my life was upside down? This is the worst dealership you could ever go to. I don't care if it's the car you've been looking for, find it somewhere else. You will receive the worst customer service ever. They will waste your time and not complete their job. I do not recommend Banks to anyone! It's pandora's box waiting to be opened again. More
Great Job Kyle was great. It was a very easy process and my husband and I hate dealing with the whole car buying process so to be in and out with a new car in a Kyle was great. It was a very easy process and my husband and I hate dealing with the whole car buying process so to be in and out with a new car in a couple of hours was great! More
wonderful experience Thanks to Seth Boutin. This was the purchase of our third vehicle from Bank's, second from Seth, and Seth made our buying experience extremely easy an Thanks to Seth Boutin. This was the purchase of our third vehicle from Bank's, second from Seth, and Seth made our buying experience extremely easy and his hard work goes above and beyond every time. We highly recommend Banks Chevrolet and will return for our next vehicle. More
Fantastic experience! This is the 4th vehicle we have gotten at Banks. We keep going back because their service and overall atmosphere is fantastic. Each time we got a gr This is the 4th vehicle we have gotten at Banks. We keep going back because their service and overall atmosphere is fantastic. Each time we got a great deal and there is never any hassle. We love working with Jeff and look forward to the next time we get to go back. More