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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,501 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,501 reviews

February 18, 2023

I had a great experience at banks. Although I came in looking for a specific car the customer service was excellent. I decided to shop around. Ended up buying a completely different ca More

by Mikewoodnh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi there Mike, thank you for taking the time to leave a review for us at Banks Chevrolet-Cadillac. We're happy we could exceed your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

Great service as always. I appreciate their honesty when working on and diagnosing any issues my vehicles may have. More

by Kstina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes!

February 18, 2023

Linda and Mike answered my questions on the alternator repair above my expectation. Totally satisfied with service. Truck is running great for a 21 year old Silverado. More

by blmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Falbo & Mike
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We always strive to provide top-quality service to every guest and are pleased to hear that you enjoyed your experience here at Banks Chevrolet-Cadillac. Come see us again soon!

February 18, 2023

A very comfortable experience working with this dealer. Sales and service departments were most helpful and knowledgeable. More

by Dick Ogden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Vallincort --very knowledgeable and excellent to work with.
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Hi there, thank you for taking the time to leave a review for us at Banks Chevrolet-Cadillac. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2023

Service was great and it was completed in timeframe given. My car was washed and interior mats were even washed. Well done. More

by sallyandwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basic Service coordinator.
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2023

Kyle was a great salesman and helped in many ways. Downloading website and setting up my phone on the car. It was excellent couldn’t ask for better. More

by labtechnician
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for letting us know how we're doing! We will be glad to pass along your compliments to Kyle. Thank you for choosing Banks Chevrolet-Cadillac and we hope you enjoy your new Chevy!

February 14, 2023

We are first time GMC owners, and the experience we had at Banks was the best car purchasing experience that we have had! And it was definitely the most efficient in terms of time spent at the dealership. More

by lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Dratch
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback, Lori! We want each of our customers to have an easy and enjoyable purchase experience and it's great to hear we succeeded for you. We sincerely value your business and look forward to seeing you again for any future needs you may have!

February 14, 2023

Our experiences at Banks has always been very pleasant with very little pressure and a willingness to work with us. We have been doing business with Banks since 1968 when we first bought our Chevy Impala More

by gloriamcallister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mello and Jeremy
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback, Gloria! It's experiences like yours that really keep us motivated. We are proud to have provided you and your family with excellent service over the years. Thank you for your business and your continued loyalty. Come see us again soon!

February 12, 2023

Great experience. Having been getting service for years on 3 vehicles. Always prompt, efficient. and as promised More

by bloew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review! We're so glad to hear that you've been pleased with your service with us over the years. We look forward to seeing you again soon!

February 10, 2023

Banks Chevrolet was really easy to work with, Tim Katsigiannis was great, he really listened to our needs and made the transaction smooth. Will definitely use Banks & Tim again. More

by melissa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Katsigiannis
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the kind words about Tim! We look forward to the next time you visit us!

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