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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,528 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,528 reviews

March 29, 2023

was as easy as 1-2-3 drive in, give your name and reason your there and drive out. This was for a recall on headlights. More

by nanashiek
Recommend Dealer
Yes
Employees Worked With
not sure who worked on my car
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing us for your service needs and we hope to work with you again next time.

March 27, 2023

It was a great experience and my sales person was very helpful and knowledgeable. Will definitely buy a vehicle from here again. More

by Richardsonrocko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna McNeil
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to provide this valuable feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us for any future vehicle questions or services.

March 27, 2023

This is a good dealership. Always nice and good service. I’m giving 4 stars coz I wanted to buy snow tires and they never called me back. Good in waiting times in gral. More

by Aldo Ruelas Gonzalez
Recommend Dealer
Yes
Employees Worked With
Jane Doe
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your feedback, Aldo. We are disappointed to hear that you were not entirely satisfied with our service department. Please give us a call at (844) 827-2977 if you would like to discuss this further. Thank you again for letting us know how we're doing. Have a great day!

March 26, 2023

It was so great working with our salesperson Tim K. He was knowledgeable and helpful and made the whole process enjoyable. More

by mitchell h dingee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim K
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We're happy that we could help you find the perfect car that fits your needs at Banks Chevrolet-Cadillac. Congratulations on your new vehicle, Mitchell, and we look forward to doing business with you again!

March 25, 2023

After 247,000 miles on my 2014 Chevrolet Equinox I was suddenly thrust into the new car market. I had done a considerable amount of online shopping at home and narrowed my choices for a replacement down t More

by smcarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thibodeau
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us a glowing review about your car-buying experience at Banks Chevrolet-Cadillac! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business, and we hope to take care of any of your future car needs!

March 23, 2023

Banks has the best employees, they are always there to answer questions, offer assistance, friendly and professional. More

by Jessica L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I, don’t, remember
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Jessica, thank you for the five-star review! We're so glad that you enjoyed your time with us at Banks Chevrolet-Cadillac, and we look forward to serving you again in the future!

March 23, 2023

Joke's on me for bringing a Jeep to a Chevy dealer for an inspection sticker, but I figured they could handle a basic state inspection. They told me the parking brake wouldn't hold and that was the only thin More

by 603driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We're saddened to hear that you were displeased with your service experience. We would like to discuss this matter with you and reach a resolution. Please call us at your earliest convenience at 844-827-2977 and ask to speak to a manager. We look forward to hearing from you soon.

March 21, 2023

Could not have been a better experience. They have more vehicles than you could possibly imagine. More

by Hound1959
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine
Mar 23, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the kind words! If there's anything else we can help with, please feel free to contact us!

March 21, 2023

Our sales associate Tanner was fantastic! From the moment he met us at the door until we left a few hours later with my new Blazer he gave us exceptional service. Communication of the process More

by oldprov2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 21, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your review! We're happy to hear that Tanner was able to walk you through the purchase process. Congratulations on your new Blazer, and we look forward to your next visit!

March 21, 2023

I had a great experience in dealing with Banks Chevrolet. The sales people were not pushing deals, they gave us a good trade on on our vehicle and answered any questions we had. We are very happy with our More

by sralls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth McCusker
Mar 21, 2023 -

sralls responded

The sales person (Seth McCusker) was courteous and very helpful with our purchase. We are very happy with our new vehicle. I would highly recommend Banks Chevrolet to my family and friends anytime!

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