
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Appreciate no appointment oil change Banks offers; use it for both our Cadillacs. Friday had XT5 serviced and tech went above expectation finding passenger compartment filter needing changing before expecte for both our Cadillacs. Friday had XT5 serviced and tech went above expectation finding passenger compartment filter needing changing before expected frequency Thx again to Banks for going above and beyond my expectations! More
My salesman was Kris Dumont. From start to finish Kris was a pleasure to do business with. I am for out of state and was a little hesitant about buying my 2024 Silverado without From start to finish Kris was a pleasure to do business with. I am for out of state and was a little hesitant about buying my 2024 Silverado without seeing it first and making a long drive to purchase. Kris make the whole transaction go smooth and put my mind at easy. Kris even contacted me to check that I got home safely and asked how the truck was. Hope to do more business in the future. More
The service department at Banks is very easy to work with. The process is smooth from the entry into the service area to the folks at the desk and the final notification. I had not been to a dealer se with. The process is smooth from the entry into the service area to the folks at the desk and the final notification. I had not been to a dealer service dept for awhile and found this to be a painless process for inspection, oil change and tire rotation. More
Brought in our two plus year old lease that we got FROM Banks for an inspection and oil change.The oil change was free because we always have them done with Banks and it was our free oil change.Banks fai Banks for an inspection and oil change.The oil change was free because we always have them done with Banks and it was our free oil change.Banks failed our inspection for headlights beam shining to low .And windshield wipers worn .Manager stated NH inspection are cracking done on head lights .Really?!I find it extremely sketchy that the cost for those two failed items were going to add up to the cost of my free oil change.Called around to different mechanics all of them either laughed or said it was news to them.Get it together Banks stop praying on your loyal customers.We faithfully brought our TWO vehicles to them .Won’t be any longer .Dirty. More
Came in for a sticker on the last valid day and no wait, easy check-in, free coffee, lots of expensive new cars to look at, and easy check-out. easy check-in, free coffee, lots of expensive new cars to look at, and easy check-out. More
My first purchase from Banks. Several of my coworkers had purchased vehicles from Banks and said they were the Best. I took the 70minute commute from Mass. Well worth the trip. K Several of my coworkers had purchased vehicles from Banks and said they were the Best. I took the 70minute commute from Mass. Well worth the trip. Kris D. was excellent, easy to work with, honest and very helpful. I had a deal in place in less than an hour and it was $5000.00 less than the best offer I received in Mass. If you are looking for a no hassle deal at a great price, Banks is well worth the trip. More
It took 3 hours and 20 minutes to get an oil change and change one tire sensor. There were only 4 people in the waiting room and one in the cafe. I don't understand that. The work done by Banks is alway change one tire sensor. There were only 4 people in the waiting room and one in the cafe. I don't understand that. The work done by Banks is always good but the wait times are long. More