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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,501 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,501 reviews

December 04, 2022

We appreciate the service we always get when we bring any of our vehicles in for service or repairs. Our service writer Steve is very professional and on top of everything. More

by jackiford40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5 stars! We're delighted to hear that you've had such ongoing excellent experiences with our service department. We're always here to help you for any service needs you may have. Thanks again!

December 03, 2022

Great job servicing my new vehicle. Always prompt,nice waiting area,car is always clean when it's finished. It's the only place that I take my vehicle Andy W- More

by Awolanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! Thank you for letting us know how we're doing. We truly value your business and your continued loyalty. We look forward to seeing you again for your future service needs.

December 03, 2022

Great dealership! They are very quick and it’s great that they offer a complimentary wash and vac service! More

by Jonathandesmarais123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience! We're so glad to hear how pleased you were with your service visit. Thank you for choosing Banks Chevrolet-Cadillac. Let us know if there's anything else we can do for you!

December 02, 2022

Nick Hanna did a great job for us. He lowered our expectations about when our new car would be produced; then surprised us when it was ready 2 months earlier. He also spent a great dea More

by Bob
Recommend Dealer
Yes
Employees Worked With
Nick Hanna
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, that's great to hear! Thank you for your kind words, Bob. We will pass along your compliments to Nick and the rest of our team. Please let us know if there's anything else we can do for you. Enjoy your new car!

December 02, 2022

Tanner was my salesman answered all my questions and got me to where I wanted to be More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review, Gary! Tanner is a valued member of our team and will be delighted to hear how pleased you were with your purchase experience. Thank you for choosing us and come see us again soon!

December 02, 2022

We had our Equinox in for a warranty issue on the sun roof. They did a fantastic job repairing it and keeping us in the loop the entire time. We highly recommend them and will use them again in the fut More

by SFound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark & Linda
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your great service experience! We are always glad to help with any future service needs you may have. Have an awesome day!

December 02, 2022

The one star rating is for Service. Three times my wife has gone in for an oil change and each time there was an issue. She feels like the service people at the counter should be bett More

by markkucera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Desk Person
Dec 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Hi, it is disappointing for us to hear that your wife's previous experiences were anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at 844-827-2977 when you have a chance. Thank you, and we look forward to hearing from you.

December 02, 2022

Banks diagnosed and fixed problem when another dealer couldn’t. Steve Gard was great to deal with. Even though this dealer is huge - the experience seemed like mom and pop family. Pretty cool. More

by Marty C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard Jr.
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback, Marty! We strive to make every customer feel like part of our family and it's great to hear we've succeeded for you. Thank you for choosing Banks Chevrolet-Cadillac. Come see us again soon!

December 01, 2022

Great dealership! Seth was awesome and made the whole process seamless. I am so happy with my new car and the customer service I received throughout. More

by Brittanymarie2216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! Thank you for the positive feedback, Brittany. We're always here to help if there's anything else you need. Take care!

November 30, 2022

I bought a Sierra 1500 Denali 2023. Excellent sales service and very professional. I would recommend any looking for GMC truck to go to Banks. More

by james.farley p
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brennan Haywood and his Sales Manager
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your kind words, James! We are proud to have been selected for your truck purchasing experience. Please let us know if there's anything else we can do for you. Enjoy your new truck!

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