Banks Chevrolet Cadillac Buick GMC
Concord, NH
Filter Reviews by Keyword
By Type
Showing 1,525 reviews
The one star rating is for Service. Three times my wife has gone in for an oil change and each time there was an issue. She feels like the service people at the counter should be bett Three times my wife has gone in for an oil change and each time there was an issue. She feels like the service people at the counter should be better trained. For example, twice they claimed they called her when the car was ready but neither time did she get the call and wasted time sitting around. They also did not try very hard to find her in the showroom. More
Banks diagnosed and fixed problem when another dealer couldn’t. Steve Gard was great to deal with. Even though this dealer is huge - the experience seemed like mom and pop family. Pretty cool. couldn’t. Steve Gard was great to deal with. Even though this dealer is huge - the experience seemed like mom and pop family. Pretty cool. More
Great dealership! Seth was awesome and made the whole process seamless. I am so happy with my new car and the customer service I received throughout. Seth was awesome and made the whole process seamless. I am so happy with my new car and the customer service I received throughout. More
I bought a Sierra 1500 Denali 2023. Excellent sales service and very professional. I would recommend any looking for GMC truck to go to Banks. Excellent sales service and very professional. I would recommend any looking for GMC truck to go to Banks. More
This was my second time dealing with banks and they met all my expectations again this is has to be the easiest and best dealer to deal with no xx and right to the point and the sales person was right on p all my expectations again this is has to be the easiest and best dealer to deal with no xx and right to the point and the sales person was right on point with all the information that I asked for thank you for a great experience More
Excellent service! Brought my vehicle in for an oil change and it brought to my attention that my tires were going to need replacing. I was told that I was able to get Brought my vehicle in for an oil change and it brought to my attention that my tires were going to need replacing. I was told that I was able to get a major discount on the tires from the tire company. I was pleased that they told me about this and I ordered the tires and they were in and changed the next day! More
Very professional and great staff ! ! Jeffrey Lavally was awesome truck came in the day before thanksgiving and got all the accessories installed and detailed by 9:30 Saturday morning ! Jeffrey Lavally was awesome truck came in the day before thanksgiving and got all the accessories installed and detailed by 9:30 Saturday morning Spent time showing me how to use the many features. More
I’m overwhelmed by how easy it was to trade in my car. Tim was fabulous! He continually worked to meet all my needs. Kept me informed all the way. He listened to all my concerns and put me in a car that Tim was fabulous! He continually worked to meet all my needs. Kept me informed all the way. He listened to all my concerns and put me in a car that I could easily afford. He spoke to my insurance company and by the end of the day. I had a brand new car. If I could give him 12 stars. I would. This is our 3rd car purchase from them. I’d do it again ! More
I recently bought a newer used vehicle from Banks and I couldn’t be more happier with the entire process. From the minute I walked in the door and was greeted with the receptionists to being able to talk t couldn’t be more happier with the entire process. From the minute I walked in the door and was greeted with the receptionists to being able to talk to my outstanding salesman Mike. I was able to get an outstanding vehicle with a payment I can afford. I want to thank everyone for the professional people Banks has you should be very proud. I will definitely refer all my friends and family Banks. Happy holidays More
Kyle Richard was so kind, professional and made the process so easy. I felt like I've known him for years because he made me feel so comfortable. I love my new Chevy Equinox and highly recommend this d process so easy. I felt like I've known him for years because he made me feel so comfortable. I love my new Chevy Equinox and highly recommend this dealership More