
Barber Ford
Holland, MI
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A big THANK YOU to DALE and PETE! On December 24, 2024, my husband, grandson and I were in a car accident. Our 2022 Expedition never rolled over as we went down the embankment. Tha On December 24, 2024, my husband, grandson and I were in a car accident. Our 2022 Expedition never rolled over as we went down the embankment. That car kept our family safe. To our surprise the auto insurance totaled the car. We never had to deal with auto insurance when they total a car. Having no clue what to do I reached out to Pete and Dale for help. They both helped us with questions that we needed to ask the insurance company to make sure that we came up with a fair settlement. Pete was also busy looking for a twin of the car that was totaled. To my surprise Pete was able to find a 2024 Expedition like I had. When we picked up the car Pete went through all the deals on how the car had changed over the last two years. Dale had all our finance papers ready for us when we arrived at the dealership. We have gotten older since the last purchase. We wanted to make sure that we had everything safe if one of us passed away. These two gentlemen provided Mike and I with exceptional customer service. That is why we keep coming back to Barber Ford because they cared about us and made us feel like family. More
Drove across the state to purchase from Barber Ford and will do it again next time. These folks are all about customer satisfaction! Thanks Frank, Curt, Chuck, Pete, and Dale. will do it again next time. These folks are all about customer satisfaction! Thanks Frank, Curt, Chuck, Pete, and Dale. More
I had another failure on my EXPEDITION. Kerry in service department took very good care of my K-9 Unit. I liked Barber so much, I purchased a Explorer that day for my wife. Kerry in service department took very good care of my K-9 Unit. I liked Barber so much, I purchased a Explorer that day for my wife. More
Friendly and professional. Prompt service. Great communication. Took my vehicle in and I was very pleasantly surprised! Great communication from my service advisor. I was hav Prompt service. Great communication. Took my vehicle in and I was very pleasantly surprised! Great communication from my service advisor. I was having quite a bit of work done. Parts were ordered and I was able to pick up my vehicle within a day. Extremely pleased with total experience! More
The Barber Ford service department is the best I’ve ever experienced from a dealership. They go the extra mile to make sure you are happy with their service and their communication was outstanding. I high experienced from a dealership. They go the extra mile to make sure you are happy with their service and their communication was outstanding. I highly recommend them. More
Best place to buy a car. Everyone is friendly and knowledgeable. They make you feel like family and not just a customer. Would RECCOMEND them to everone. Everyone is friendly and knowledgeable. They make you feel like family and not just a customer. Would RECCOMEND them to everone. More