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Barber Ford
Holland, MI
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Great sales person (Kyle) - he spent a lot of time with us. I have been driving a 2000 vehicle and was not used to all the gadgets and technology that is now available. Kyle explained everything in GREAT detai I have been driving a 2000 vehicle and was not used to all the gadgets and technology that is now available. Kyle explained everything in GREAT detail. More
caring and met our needs Good listeners of our needs. Good instructions and demonstrations of the various features of the car, navigation system, climate system, lights, and Good listeners of our needs. Good instructions and demonstrations of the various features of the car, navigation system, climate system, lights, and seating. Helpful to make sure the vehicle would fit in our garage. Good thorough test drive in town and on the road. More
Great Experience All Around Barber Ford and Scott Fenner did a great job (once again) with this whole deal. I needed a truck quickly, but didn't want to rush into a purchase. N Barber Ford and Scott Fenner did a great job (once again) with this whole deal. I needed a truck quickly, but didn't want to rush into a purchase. Not only did they patiently show me everything they had to offer, understand that I wanted to check other places before committing, and find a truck that met my needs exactly, but they also got me a very fair deal! I'll be back! More
Told them what i was looking for and they delivered I wanted a used Ford F350 and gave them specifics about what I needed. I told them to take their time and after a month, Dustin came through and found I wanted a used Ford F350 and gave them specifics about what I needed. I told them to take their time and after a month, Dustin came through and found a truck with 1,500 miles and EXACTLY what i was looking for. There was no pushiness or over aggressive salesmanship. I appreciate their help and LOVE my new truck! More
Awesome new truck Jon was an excellent salesperson, very helpful during the whole process. I was treated very favorably while putting together the purchase of my truck Jon was an excellent salesperson, very helpful during the whole process. I was treated very favorably while putting together the purchase of my truck. I will be using Barber again in the future. More
Buying a car Liked our salesman Ben Kleis very well. He was very good. However, our "closer", Randy Rochefort, was another story. After we told him we did not want Liked our salesman Ben Kleis very well. He was very good. However, our "closer", Randy Rochefort, was another story. After we told him we did not want the extended warranty he put our papers in front of us to sign. These papers had the extended warranty added onto our loan amount. I told him I think you made a mistake here. He kind of laughed and said "I did"t do it". Don"t appreciate him trying to pull a fast one on us. Otherwise, everybody was friendly and helpful, especially Ben. More
Great service friendly Great local dealership great customer service highly recommend barber Ford.their service and sales staff are great to work with .they work hard to get Great local dealership great customer service highly recommend barber Ford.their service and sales staff are great to work with .they work hard to get you the best deal More
Excellent No pressure. Very knowledgeable answering my questions, my dad's & my brother's. Knowledgeable. Very personable. The entire experience is how car No pressure. Very knowledgeable answering my questions, my dad's & my brother's. Knowledgeable. Very personable. The entire experience is how car buying should be. More
Excellent experience at Barber Ford We were looking for a very specific vehicle for our business and Lindsey DeRoo went above and beyond to help. We had no idea how quickly Transits sol We were looking for a very specific vehicle for our business and Lindsey DeRoo went above and beyond to help. We had no idea how quickly Transits sold but Lindsey quickly secured it for us at another dealer and had it delivered to Barber Ford within a couple days. She is so helpful and pleasant to work with! We will definitely be back! I really can’t thank you enough, Lindsey!!! More
Great experience The sales team did a fantastic job with all aspects of the transaction. Scott Fenner took the time to explain how everything worked and made sure we u The sales team did a fantastic job with all aspects of the transaction. Scott Fenner took the time to explain how everything worked and made sure we understood how to navigate the sync 3 settings. Overall it exceeded our wildest dream of purchasing a car. GREAT JOB! More