Barber Ford

F-150 Lease First time leasing a vehicle from any dealer,Kyle answered all my questions and was very helpful showing me all the different models and their options First time leasing a vehicle from any dealer,Kyle answered all my questions and was very helpful showing me all the different models and their options. More

Love my new Flex! Kyle was great to work with ! He was so knowledgeable about the Flex and was a tremendous help in ordering my new Flex. Kyle even came to our home o Kyle was great to work with ! He was so knowledgeable about the Flex and was a tremendous help in ordering my new Flex. Kyle even came to our home on his day off to program the Flex to our garage door opener! We can’t believe how roomy the Flex is and how smooth it drives! More

New 2018 F150 Matt Bol was very helpful throughout the whole process of getting a new vehicle. He took care of everything with the process of the getting the vehicl Matt Bol was very helpful throughout the whole process of getting a new vehicle. He took care of everything with the process of the getting the vehicle. He made the whole process very pain free. More

Awesome new truck lease. I leased a brand new F150 this week. My overall experience was awesome. Lindsey was extremely helpful. This was my best experience leasing a vehicl I leased a brand new F150 this week. My overall experience was awesome. Lindsey was extremely helpful. This was my best experience leasing a vehicle. Thank you very much. Both my wife and I love the truck. More

Explorer Love my New Explorer!! Kyle was a great sales person to work with, super fun, outgoing and wasn’t at all pushy with the sale! I can’t thank him enough Love my New Explorer!! Kyle was a great sales person to work with, super fun, outgoing and wasn’t at all pushy with the sale! I can’t thank him enough for taking time out of his days to help me out! More

New truck purchase I purchased a new F 150 this week. My overall experience was great, as usual. Pete was very helpful, patient, and made the purchase go seamlessly. I purchased a new F 150 this week. My overall experience was great, as usual. Pete was very helpful, patient, and made the purchase go seamlessly. I always felt that my needs were always a priority. Barber Ford is a very friendly place and I always feel welcome. We are greeted by name always and feel that we are important to their dealership. I believe we have built a long term relationship with them and they first, and foremost, want us to be satisfied both before and after the sale. More

AMAZING CUSTOMER SERVICE They went out of their way to find the exact car my wife wanted. She wanted a (Used) Explorer. She wanted a certain color, with certain options. They They went out of their way to find the exact car my wife wanted. She wanted a (Used) Explorer. She wanted a certain color, with certain options. They are AMAZING!!! Thanks Guys! More

First Vehicle Lease This was a first time leasing. We worked with Kyle. We went in with what we wanted and also what we could reasonably manage cost-wise, and we left w This was a first time leasing. We worked with Kyle. We went in with what we wanted and also what we could reasonably manage cost-wise, and we left with a new EcoSport. Kyle took the time to show us all the features and made sure my wife was comfortable with the Sync functions. We feel confident moving forward through the life of the lease, that we will be taken care of. More

Worst Dealer Ever! Really sketchy and lies about warranties. I drove from Grand Rapids to purchase their 2016 Ford Transit-350 XLT, Vin number: 1FBZX2CG1GKA11213. I was shocked at closer inspection to find a I drove from Grand Rapids to purchase their 2016 Ford Transit-350 XLT, Vin number: 1FBZX2CG1GKA11213. I was shocked at closer inspection to find a rusted drywall screw holding on the driver-side rear fender, the driver side lower trim piece completely flapping, dents, scratches that were not disclosed. Worse than that, they played dumb on these issues, even though they have had it for over 4 months and have been driving it as their personal shuttle bus. Specifically, it was Ben Kleis who was wonderfully helpful on the phone, but once I got there in person he acted as if he never knew the issues. He did share how much the employees used it for personal use, and even bragged that their use of it was a "good thing" because it would mean it had been taken care of, which it wasn't. But then he switched to pressure sales when he realized I wasn't buying it. Be warned. More

Purchased new explorer We purchased a 2017 ford explorer from Lindsey. She was awesome. Very helpful in finding what we wanted! Great experience again!! We had excellent ser We purchased a 2017 ford explorer from Lindsey. She was awesome. Very helpful in finding what we wanted! Great experience again!! We had excellent service from start to finish. Highly recommend! More