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Barker Buick GMC

Houma, LA

Overview
Reviews
4.6
2,194 Reviews
Call Dealership (985) 868-4400
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6444 West Main Street

Houma, LA

70360

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Showing 2,194 reviews

July 13, 2022

It’s clean the experience was wonderful. It’s very inviting. Customer service was great. My dealer was for knowledgeable. Thanks again Mrs. Bonnie! More

by paige.harry.25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Bourgeois
Report | Print
Jul 21, 2022 -

Barker Buick GMC responded

Paige, Thank you so much for your excellent review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don’t hesitate to reach out if you need anything else and look forward to seeing you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Thanks again for your business!

July 12, 2022

Joseph kept me informed of my vehicle very satisfied hope to be scheduling in future More

by patricia.cheavis61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph in Houma
Report | Print
Jul 21, 2022 -

Barker Buick GMC responded

Patricia, Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for your business and enjoy your day!

July 12, 2022

Way to long for sevice on truck they said 1hour and half and it took 3 and half hours More

by joebeck699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Jul 21, 2022 -

Barker Buick GMC responded

Thank you for taking the time out of your day to complete our customer satisfaction survey. I am so sorry you had longer wait than expected. I know this was an inconvenience to you. I have forwarded your survey over to our General Manager, Jed Duplantis, so he can look into this matter. We value your opinion and your business. We know you have other options for your vehicle needs and appreciate you choosing Barker Buick GMC. We strive to deliver consistent, quality service and your input will assist us in continuing to deliver the best service to our current and future customers and work on the areas that need to be worked on. Please do not hesitate to call us if there is anything we can help you with.

July 09, 2022

Everyone was friendly and helpful. The service is great. Kept me updated on my service More

by mmb528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph babin
Report | Print
Jul 21, 2022 -

Barker Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for your business and enjoy your day!

July 07, 2022

Th service. Group was very friendly and helpful the waiting very clean. The wait was a little long for a tire repair More

by acemantwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Washington
Report | Print
Jul 09, 2022 -

Barker Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I am sorry your wait time was longer than what you expected. Sometimes during the summer months and our employees start taking their vacations that happens. We apologize and will share your comments with our team and we look forward to working with you again down the road. Thank you for your business and enjoy your day!

July 05, 2022

I had a Wonderful experience, would recommend to anyone. From Sales to financing, Great Job!! More

by martyjpellegrin1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Roy
Report | Print
Jul 09, 2022 -

Barker Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our Sales Team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road!

July 04, 2022

Bought four new tires and 16 months later was told warranty is expired. Only about 12000 miles on them. No road hazard coverage unless you buy it. Was told my tire could not be fixed and new tire w More

by lucille0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Jul 28, 2022 -

Barker Buick GMC responded

Thank you for letting us know about your recent experience with Barker Buick GMC. I apologize if your service did not meet your expectations, and appreciate you taking the time to share your concerns. Our goal is to always have customers walk away having a positive experience. We strive to deliver consistent quality service and your input will assist us in continuing to deliver the best service to our current and future customers. General Motors has certain standards that we must follow on tire repairs. In following these standards, we may not be able to repair a tire that another vendor would choose to repair. For this we are sorry but our main concern is for the utmost safety of our customers. Thanks again for your business and we hope to see you again.

July 03, 2022

Everyone was very helpful and Kind! We were able to find what we wanted and are very pleased about it More

by goosechiasson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wiggins
Report | Print
Jul 09, 2022 -

Barker Buick GMC responded

Thank you for letting us know how your sales visit went. We are glad to hear that everyone was able to make the process as easy as possible. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order. If you have any questions or concerns please feel free to reach out at any time! Thank you for your business, congratulations on your new vehicle and have a great day!

July 02, 2022

They follow up in a timely fashion and the service here is great. Definitely would t take my business anywhere else. I really feel like they are trying to lend a hand and help in whichever way that they ca More

by jacobledet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chiasson
Report | Print
Jul 09, 2022 -

Barker Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for your business and enjoy your day!

July 01, 2022

Awesome service. Very clean work area and very efficient. Would recommend to friends and family More

by mduplan716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 09, 2022 -

Barker Buick GMC responded

Thank you for letting us know about your recent experience with Barker Buick GMC. We consider it our privilege to have earned your business and are pleased to know our Service Team did a great job! We strive to deliver consistent quality service and your input will assist us in continuing to deliver the best service to our current and future customers. Have a great day!

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