Barker Buick GMC - Service Center

I made an appointment to get my back break pads replaced on Saturday, March 16, 2024 at 9:00am. I checked in when I got there and they took my vehicle. About 10 minutes later the service guy came and told on Saturday, March 16, 2024 at 9:00am. I checked in when I got there and they took my vehicle. About 10 minutes later the service guy came and told us the part was not ordered and I would have to bring it back on another day. Did they not check that the part was not there???? Not very impressed or happy. Now I have to make another trip to the dealership when the part comes in. More

My car was in the body shop for almost 2 months. Not once did they call to update me on the status of my vehicle. I had to call several times to get information. Once my car was completed, I came i Not once did they call to update me on the status of my vehicle. I had to call several times to get information. Once my car was completed, I came in to pay for the repairs. They did not inform me of a service charge when I asked before I came for pickup if they took credit card as a payment. I asked if I could come in the next day to pay by check and get a refund on my credit card. They said that they would find out and call me back. Of course, I had to call twice before I was told that I could not. I wished someone would have informed me of the service charge which was $300! More

Normal oil change tire rotation and requested that my bed cover get adjusted since it hasn't functioned properly since it was installed, which I purchased it from and had it installed by GMC. Since May 2020, cover get adjusted since it hasn't functioned properly since it was installed, which I purchased it from and had it installed by GMC. Since May 2020, the bed cover randomly opens on its own. First they wanted to charge me to fix it even though it hasn't worked properly since I bought it and had it installed, then I was told the service manager adjusted it for me and literally the next day it opened by itself again, so 2 stars is good based off this experience. More

The staff at Barker GMC provided me with great service on my 2019 GMC, the staff at Barkers are always friendly and keep me informed on my service. my 2019 GMC, the staff at Barkers are always friendly and keep me informed on my service. More

Body shop sucks had to get salesman Todd and manger Jerry involved, finally got body work completed, however there were clay particles left everywhere inside vehicle afterwards, paid out of pocket to have ve involved, finally got body work completed, however there were clay particles left everywhere inside vehicle afterwards, paid out of pocket to have vehicle detailed due to a warranty body repair. More

The staff was very courteous and polite. I was in and out in a very favorable time. I was in and out in a very favorable time. More

Service department left me waiting and didn't come talk to me or update me about my vehicle. The first time that has happen to me over there. to me or update me about my vehicle. The first time that has happen to me over there. More

Schedule my appointment Shontell wrote up my service and vehicle was sent to service area right away. Had my vehicle serviced in about an hour. Shontell delivered the vehicle and keys. Very professional and vehicle was sent to service area right away. Had my vehicle serviced in about an hour. Shontell delivered the vehicle and keys. Very professional and friendly as are all the service advisors... More

was a little disappointed was waiting on my vehicle and got a text saying my vehicle was being working on whichnot true because i was looking at it at the time it was still in the parking lot not in the me got a text saying my vehicle was being working on whichnot true because i was looking at it at the time it was still in the parking lot not in the mechanic shop if they are busy they donot have to lie do not mind waiting just be honest More

Excellent prompt service. Ask for Joe. He will take care of your vehicle. I do like the messaging to keep tract of the service progress Ask for Joe. He will take care of your vehicle. I do like the messaging to keep tract of the service progress More