Barker Buick GMC - Service Center

Tire repair My GMC vehicles tires were not in stock at a GMC service center?!?!? This of course was not noticed until after the fact that they knew my car was co My GMC vehicles tires were not in stock at a GMC service center?!?!? This of course was not noticed until after the fact that they knew my car was coming in for a tire repair and my husband brought it in to be fixed. He waited 30 minutes for them to tell him they couldn't patch it, which I told them they wouldn't be able to because it was a huge bolt in my tire. I had to go back the next day to get it fixed. Ridiculous! I live 45 minutes away, wasted time, gas, and breath. It's not so much the people, it's the lack of communication. More

Disappointed Experience In the past I had great experiences with the service department. Upon buying a New Encore I figured I could rely on the same great experience in the s In the past I had great experiences with the service department. Upon buying a New Encore I figured I could rely on the same great experience in the service department. I recently had to bring my 2 year old Encore in for making some unusual noise it should not have been making. I informed my service advisor what the noise sounded like and where it seemed to be coming from. To be updated on my car I had to contact my service advisor. He was supposed to check on my car and get back with me but when I hadn't heard from him by 5:00 I called back he had left for the weekend. Another advisor was kind enough to check on my car and let me know what was going on. The car was there for a week and a half during that time my service advisor seemed to not care about good customer service or communication. The repair to my car by the service department was great. They found the problem and fixed it. They did their job and I'm please with that. But the experience with my service advisor was less than satisfactory. The advisor that stepped in to help out was great. She was very helpful and professional. More

Best Service Center Around! Everytime I go I am welcomed by name and friendly smiles! Jacob, Candace, Chantelle and Randy are always so helpful and make sure my needs are met to Everytime I go I am welcomed by name and friendly smiles! Jacob, Candace, Chantelle and Randy are always so helpful and make sure my needs are met to the fullest ! More

Professional Good people, everyone is always pleasant and smiling. The whole dealership is clean and well maintained. Gay and Jacob knows you and your vehicles wh Good people, everyone is always pleasant and smiling. The whole dealership is clean and well maintained. Gay and Jacob knows you and your vehicles when you drive up to service. They actually do the multi point inspection and recommend needed services at a fair price. I've purchased 3 Vehicles with Dwayne over the years and was always treated well. Would not go anywhere else! More

Great experience My dealer made my unexpected purchase something that was not regretful to me! I came in to do an oil change on my 2014 Buick Encore, decided to just s My dealer made my unexpected purchase something that was not regretful to me! I came in to do an oil change on my 2014 Buick Encore, decided to just speak to a Salesman about possibly upgrading to 2018 Buick Encore and found a better deal on the 2019 Buick Encore! Dwayne was such a blessing and made this unexpected purchase worth buying! More

Barker GMC's service team were great! I had brought my 2007 GMC in to be serviced because it was violently jerking every time I would reach between 15-20 miles per hour. I thought it was I had brought my 2007 GMC in to be serviced because it was violently jerking every time I would reach between 15-20 miles per hour. I thought it was the transmission, but after putting their machine on it they discovered that the number 6 cylinder was not firing. They did a tune up on the engine and it has been running great ever since. The service team did their job! More

Great service overall Their service is always friendly and quick! Both sales and service are great! I've never had a problem with anything! No complaints this way! Their service is always friendly and quick! Both sales and service are great! I've never had a problem with anything! No complaints this way! More

CHANGED STRUTS Great service and people !! Bought my new Buick from Courtney and serviced by Barker Buick, Gay, for struts that needed to be replaced. Nice knowing Great service and people !! Bought my new Buick from Courtney and serviced by Barker Buick, Gay, for struts that needed to be replaced. Nice knowing they there from purchase to service !! More

BARKER BUICK SERVICE BARKER BUICK OF HOUMA SERVICED OUR CAR IN A VERY SHORT TIME. THE SERVICE WAS EXCELLENT AND SERVICE PEOPLE WERE VERY HELPFUL. WE GOT TO USE OUR BUICK B BARKER BUICK OF HOUMA SERVICED OUR CAR IN A VERY SHORT TIME. THE SERVICE WAS EXCELLENT AND SERVICE PEOPLE WERE VERY HELPFUL. WE GOT TO USE OUR BUICK BUCKS, SO OUR BILL WAS LESS THAN FIVE DOLLARS!! WE HAVE ALWAYS USE BARKER BUICK TO SERVICE OUR CAR AND IT IS IN GREAT CONDITION FOR A 1992. More

2016 GMC Acadia I bought a new 2016 GMC Acadia from Barker GMC and I love it and also the outstanding service department they have there it easy to bring you vihicle I bought a new 2016 GMC Acadia from Barker GMC and I love it and also the outstanding service department they have there it easy to bring you vihicle in for service and wait in a comfortable waiting room or get a ride home or to work and thank you Courtney Miller for a pleasurable sailes experience look forward to doing business with you in the future More