Back

Baron Honda

Patchogue, NY

4.7
999 Reviews

17 Medford Avenue

Patchogue, NY

11772

Directions

By Type

Showing 999 reviews

April 20, 2018

Sad and disappointed Car order not fulfilled, Baron claimed no car available on LI, I found and purchased in another dealer, Baron didn't help me as customer More

by Fran
Customer Service
Recommend Dealer
No
Employees Worked With
Tony Noto, Steve Jasuta
Apr 20, 2018 -

Baron Honda responded

We appreciate your feedback. We never informed you that there was no car available on the island. You were made aware that there was one at a local dealer but you did not want miles put on getting it here. In return we factory ordered you one from Honda but experienced a long production wait period. So you then cancelled. We tried our best to gain your business but in this case fell short. We hope in future we can do what we can to earn you as a returning customer.

Apr 20, 2018 -

Fran responded

Please get the facts correct. I factory ordered the car, Jan10th( as per the credit card receipt) and was promised delivery by end of March. On April 3rd, Tony told us there was one car that might be available from another dealer. He called to say that he inquired and the car was already sold. The following day Steve called us to ask for an additional 2 weeks since he thought the car would be in. We waited the 2 weeks and no car was delivered. That's when we cancelled the order and obtained a refund. ( April 18th). We purchased the car I originally ordered from you from another local dealer. I said I didn't want hundreds of miles on the car, not 15 which would have been on the car had you made a swap. I think that the 15 weeks I waited was patient enough.

April 18, 2018

Great Experience! I needed a new car so I called Baron Honda one day and spoke with John Hurley about my situation. He was so nice, answered all of my questions, and w More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hurley
April 08, 2018

Leasing a new car This is the second time I am leasing a car from Baron Honda and working with Dustin Resto. He is very polite.,professional, very helpful, and made th More

by Dcesarski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Resto
April 07, 2018

Baron Honda First time buying a vehicle at this dealership and I was very pleased. The salesman, Joe Turner, was a pleasure to work with and he was very different More

by Dennis S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Turner
April 07, 2018

Stress free! Everyone at the dealership was incredibly friendly. I was very stressed about purchasing a car and Bobby put me at ease. He was very helpful and fully More

by Arielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Giella , Bobby Brodeur
April 06, 2018

Excellence Service! Sonny was a pleasure to work with. He made the car leasing process as smooth and easy as possible. He will patient, not pushy, and very thorough in hi More

by Lcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Rahim
April 05, 2018

Courteous, attentive, and so tenacious Our salesperson, John, deserves a medal! Having researched and narrowed our choice of cars to a Pilot SUV, we quickly decided upon a car, and price, f More

by Sotomess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thanks to Joe for straightening out the financing, Joseph Giella , John Hurley
April 04, 2018

Great guy , great car So I went to the dealer for a new car and my guy Bobby hooked me up. He’ was very friendly and helpful I will definitely look forward to going back to More

by Victor503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brodeur
March 31, 2018

A friendly happy staff I want to thank Steve Jusuta Dominick. And Theresa for making my purchase of my new Honda CRV Touring one of the most pleasant experiences I have had More

by Ourplace20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Roncone, Theresa Neikam, Steve Jasuta
March 31, 2018

Purchasing my Third Honda Accord Yesterday I purchased my third Honda Accord, and it was accomplished very quickly and easily. This was primarily do to the salesman that I had: Dust More

by Accord; GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam, Dustin Resto
...
33
...