Baron Honda
Patchogue, NY
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WONDERFUL EXPERIENCE I would definitely recommend this Baron Honda dealership. Everyone was warm and welcoming and friendly. I loved working with my salesman, Sonny Ra I would definitely recommend this Baron Honda dealership. Everyone was warm and welcoming and friendly. I loved working with my salesman, Sonny Rahim. He was wonderful to work with. He explained everything and never pressured us. He gave his opinions when asked and helped us decide which model and options were right for us. I believe we paid a fair price with no pressure from anyone. We had taken our 3 yr old granddaughter with us and planned on just taking a quick look at the models and coming back at another time. While we were looking, Chelsea came out and handed her a play crown and wand. A few minutes later, my granddaughter started to walk into Chelsea's office and I tried to stop her. Chelsea told me not to worry, that she could stay with her while we looked at the cars. Her office was full of toys and items for children. She told me she has them to keep kids amused when parents are looking in the showroom. My granddaughter loved coloring and playing with her and actually did not want to leave. We came back the next day for a test drive and the staff was actually asking if she was with us! I have never seen this in any other dealership. I have also been using their service center for quite awhile and loved the people there also. They always suggested what should be done if they saw something but never tried to pressure me into having more service than I needed. I have been leasing cars for many years, so I change cars every 3 years or so. This was the best and easiest experience I have had! . More
No hassle buying with carsdirect.com and Baron Honda I knew exactly what car I wanted so I started with carsdirect.com which led to phone conversations with a few dealers in the area. Baron Honda had th I knew exactly what car I wanted so I started with carsdirect.com which led to phone conversations with a few dealers in the area. Baron Honda had the car I wanted at the carsdirect price, so we had a deal. Picked up the car the following day. Very smooth experience with Jennifer Sugg and Sonny Rahim. More
Run away When we first came to Baron, we were greeted with a non pushy environment that we appreciated. When we finally decided to buy our van from them, t When we first came to Baron, we were greeted with a non pushy environment that we appreciated. When we finally decided to buy our van from them, thats when the problems came. The car was very dirty when we picked it up. The people cleaning didnt lift any of the seats nor did they look up. We got a minivan and there were crumbs everywhere and splatters of stuff all over the ceiling. There were things that were broken on the van so we needed to come back. When we set the appointment to get everything done, they didnt have the things and we need to come back again. They charged us with extra finance charges that we didnt know about until we were home reviewing the bill. When we began calling about these extra charges, no one would pick up the phone, when they finally did, they needed to "check on that" and call us back.....which never happened. I chased them for about a week and a half, leaving messages and waiting. When I talked with the manager he said "this is the first I've heard of this." I think this is my first review I've ever written but we had such a terrible experience that I thought I would warn people away from there. My last interaction was with the sales manager. (this was almost two weeks of calls questioning the extra charges and getting the other things fixed ) I talked with him on a friday afternoon that there were still a broken clip on the sun shade and a broken motor to open the back door. He said he would call me back and its been a week. I've given up and will be getting these things fixed at my local garage because I want this nightmare to be done with. More
Great experience After graduating college, my grandparents wanted to buy me a car. I knew I wanted a reliable car, and a Honda seemed like the right choice. Sonny Rahi After graduating college, my grandparents wanted to buy me a car. I knew I wanted a reliable car, and a Honda seemed like the right choice. Sonny Rahim was outstanding at showing us the vehicle, explaining the perks, and treating us like family. Overall, it was a great experience, and I feel as if we gained a friend in Sonny. More
Very Pleased My experience was excellent. The sales representative (John Hurley) and ancillary personnel were courteous, pleasant, and wanted to be helpful. The My experience was excellent. The sales representative (John Hurley) and ancillary personnel were courteous, pleasant, and wanted to be helpful. The sales rep was patient answering questions and was readily available. More
Very Good sales person Will Combs was the best.Leased Accord 2017. This is the third Honda for me 1991,2006 &2017. Low Pressure. He sat in the car showed All Will Combs was the best.Leased Accord 2017. This is the third Honda for me 1991,2006 &2017. Low Pressure. He sat in the car showed All More
Baron Honda Purchased a Pilot 2017. Very honest and low pressure sales. Very Enjoyable experience. Would definitely buy from them again. Was very happy with the Purchased a Pilot 2017. Very honest and low pressure sales. Very Enjoyable experience. Would definitely buy from them again. Was very happy with the salesperson, Will combs. More
Great Customer Service My second time buying a car with Steven. He is very patient and accommodating. He never pressures you for a sale and always tries to work with his cus My second time buying a car with Steven. He is very patient and accommodating. He never pressures you for a sale and always tries to work with his customers. My buying process was a positive expierance with his assistance. Would definitely recommend family and friends to him. Thanks Steven More
Great experience, great team I worked with Sonny from the start and he was very helpful and supportive in my car search. I bought a 2017 Cr-v and I never felt pressured or control I worked with Sonny from the start and he was very helpful and supportive in my car search. I bought a 2017 Cr-v and I never felt pressured or controlled throughout the process. He followed through with any questions I had for him and gave me the time I needed to decide on what was best for me. Dustin was very knowledgeable when it came to the car itself and explained everything I needed to know about the car and its features and made me feel open to come back or call with any questions. Theresa presented me with my finance options but again I never felt pressured to choose or add any specific coverage. Overall I had a great experience and felt that everyone at Baron Honda really puts first what is best for the customer and their needs. More
Amazing experience From the start Bobby Brodeur was very helpful. I was very impressed how he cared for what I needed. He was very trustworthy . I was very happy with t From the start Bobby Brodeur was very helpful. I was very impressed how he cared for what I needed. He was very trustworthy . I was very happy with the deal he gave me. More