Baron Honda
Patchogue, NY
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Baron Honda is not flashy or over-the-top. Don't judge by appearance of the showroom! It is quaint and friendly. Our salesman, Vito, was not only friendly, knowledgeable and helpful but true to his word appearance of the showroom! It is quaint and friendly. Our salesman, Vito, was not only friendly, knowledgeable and helpful but true to his word. When he told us, "no pressure," he really came true! Other dealerships (through Edmunds.com) made empty promises and still won't leave me alone - I have to block them from my e-mailbox! Vito never steered us in the direction of things we didn't need. He only answered our questions and not once did he try to make more of the sale than we needed or wanted - a major reason that we will be returning here in the future! Not only did Vito take care of everything, he went the extra mile when our insurance company messed up. We had our new Odyssey in two hours! I would definitely recommend this dealership More
My lease on my 2010 Honda Accord was up in 2 more payments. So I went to my salesman to find out how much the buy out was. I was informed I would not have to make the last 2 payments,and also told payments. So I went to my salesman to find out how much the buy out was. I was informed I would not have to make the last 2 payments,and also told I would get a 1.83% rate from Chase Bank . I took the deal. The next thing I knew the price was $20,055.00. I told the salesman I thought the lease buyout was$16,700.00 plus tax. He said no it was $17,600.00. I told him I seen it somewhere. You've got it backwards I was told. To make it short,I went home where I found my original lease agreement,where it said an option to buy was $16,700.00. I went back to David Burns (salesman) to show him. His excuse was the girls in the back made a mistake. We have to make a new agreement. So I sat around for half an hour while they made up a new agreement. The new agreement had the price of the car for $16,700.00 plus tax, plus inspection fee and title for$125.00, plus termination fee for $300.00. I was never told about a $300.00 termination fee. would'nt have agreed to end the lease if I knew I would have to pay a termination fee. And also the last 2 payments would carry over to my Chase loan,which I was told I would not have to pay. The title on the first agreement was $87.50,and on the second agreement it was $125.00. I asked David Burns how come it was $87.50 on the first agreement and $125.00 on this agreement. He said the girls in the back made a mistake on the first one. Are there REALLY girls in the back???? He used this excuse at least 6 times, when I caught him being deceitful. More
This has to be the greatest buying experience of my life. I was expecting to spend hours in negotiations with several staff members but this was not the case. I must admit that I started the process online w I was expecting to spend hours in negotiations with several staff members but this was not the case. I must admit that I started the process online which curtailed a lot of the back and forth discussions. That aside, Bill was a true professional: courteous, listened to my requirements, didn't push for a larger sale and he made the overall shopping experience a pleasure. Bill is a down to earth guy. We got along just great. I would definitely recommend Bill to anyone looking to buy a Honda. He will be my go to guy in the future. Kudos to Joe in finance. I expected to get the sales pressure once again but none of that happened. Bill had informed Joe of my position and everything went like clock work. In closing, other dealerships should operate in the same manner. More
William was amazing as he answered every question and he made the process of buying my car easy. I felt completely comfortable speaking with him and know that when the time comes to buy another car, WIlliam made the process of buying my car easy. I felt completely comfortable speaking with him and know that when the time comes to buy another car, WIlliam will be the first person I go see. You are lucky to have such a people person working at your dealership. Eric More
The expedited process for moving from an old car lease to a new car lease is the best in the business...Katherine is a great problem solver...Joe a super sales guy...and Theresa a fantastic business manager. a new car lease is the best in the business...Katherine is a great problem solver...Joe a super sales guy...and Theresa a fantastic business manager. Every step of the process is well planned and executed so that the customer experience it top notch. More
Salesman was efficient friendly and cordial as was the sales manager. I used a trade in and got the deal I wanted based on a high milage per year lease sales manager. I used a trade in and got the deal I wanted based on a high milage per year lease More
These individuals were helpful, friendly and well informed...an absolute pleasure to deal with. Our salesman, Lou Natarus could not have been better. He is friendly and knowledgable and was without informed...an absolute pleasure to deal with. Our salesman, Lou Natarus could not have been better. He is friendly and knowledgable and was without a doubt, the best salesperson we have ever dealt with. Amanda was our internet contact who followed up on us even though we didn't initially call her back. Theresa was friendly and professional and made us glad we chose Baron Honda. This was a totally aggravation free experience and we were pleasantly surprised and delighted. More
The experience was so smooth, like the Honda Civiic I leased, thanks to Louis Natarus. I'm a Sandy hurricane victim, lost my car. Lou help via the phone to go out to Patchogue and get the car I wanted in leased, thanks to Louis Natarus. I'm a Sandy hurricane victim, lost my car. Lou help via the phone to go out to Patchogue and get the car I wanted in less than two hours. I had emailed registration, licsense, name of car insurer to him and when we got there, the sleek charcoal grey Civic was on the lot--just waiting for some finishing flourishes with the paperwork. Lou was a doll, and knowledgeble about Hondas, cars, etc. He took me to the car and went over every bell and whistle. I felt at easy driving off because I knew some things about the vehicle. \ Lou passed me over to Theresa Neikam, a sterling personality, competent, etc. She got me through the nitty gritty prcoess of finance and options, etc. All and all, a friend, profressional experience. Thanks Lou and Theresa More
What I liked most about purchasing my car was the "NO PRESSURE" salesmanship. My salesman was very thorough, very knowledgeable and it was a pleasure dealing with him. Buying or leasing a car is not "NO PRESSURE" salesmanship. My salesman was very thorough, very knowledgeable and it was a pleasure dealing with him. Buying or leasing a car is not one of my favorite things to do, because the thought of dealing with a saleperson who is wheeling and dealing and double talking just irritates me. The only thing I was not totally happy with was the final detailing of the car when I picked it up. However, I will be making an appointment to drop off the car so a better job can be done. More