Would have so liked to have given this dealership a good review but i can't. Went in to turn in my 2017 Rouge and lease a new one. Was contacted through e-mail and presented with a window sticker for the car i wanted. Went into the dealership and told the salesman, Kevin, and the manager Steve that i wasn't going to shop around, due to the coronavirus, and asked them to give me the best deal they could. They assured me they would and we completed the deal. Shame on me for not going over the leasing deal because when i got home i discovered that i paid a thousand dollars more than the sticker price. I called them at least 10 times and Steve was always "away from his desk" or "just stepped out". The one time i caught him he promised to call me back.Well, suprise, surprise he never did. I really liked Kevin and Steve so i really feel like i was taken. So disappointed , my faith in people badly shaken.