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Basil Ford of Niagara Falls

Niagara Falls, NY

4.5
195 Reviews

6980 Niagara Falls Blvd.

Niagara Falls, NY

14304

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Showing 195 reviews

January 02, 2017

They caused a brake leak I brought my car (07 crown vic) to dealership today to have a recall done on it for free (lower steering drive shaft). Now after they replaced the rec More

by mm14303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott K. and Bob
Jan 06, 2017 -

mm14303 responded

The dealer has now resolved this issue.

Apr 07, 2017 -

Basil Ford of Niagara Falls responded

Hi, I apologize about your poor experience here, it certainly is not the type of experience we strive for. Please feel free to contact us at basilcares@basilfordnf.com

May 27, 2015

Excellent experience(s)! I've purchased two vehicles from Baldo's now, for myself back in February and more recently a brand new Fusion for my wife. They do an excellent job s More

by mossy709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
January 22, 2015

Derrick Young is the best! Today we purchased our 5th vehicle from Steve Baldo Ford. The reason we continue to return is because of the salesman we purchased our 3rd, 4th, and n More

by leslie w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Young
January 16, 2015

!st time FORD buyer We have been leasing/buying cars every few years for 30 years. This is our first experience with a FORD dealership. The dealership is not flashy and More

by Richards716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Young
October 03, 2014

thank you Thank you to the friendly staff at Steve Baldo Ford for your great service. The low listing price helped make the decision easy. I love my new car More

by Brenda Ludwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bettcker
May 01, 2014

Great buying experience! great service after the sale! I am always leary of car dealers, having had some bad experiences with overly aggressive salesman and sales managers. The atmosphere at Steve Baldo Fo More

by woodyjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bojan Karastojanovski, Matt Ramsdell, Frank (Service)
April 03, 2014

Talk about a no hassle experience. I had an unusual situation with a trade in vehicle that was not owned by me that I needed to get a family member out from under. From Derek, to Bojan, & to Tom they u More

by Tobeminnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek, Bojan,Tom, Matt, Leo
April 03, 2014

I would highly recommend Steve Baldo Ford to friends and family.Derrik Young was our salesman and he was great. he was very helpful and knowledgeable ..and never pushy. I believe we were given a fair pric More

by krista67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
derrik young
March 15, 2014

I have given Steve Baldo's a great rating, everyone I talked to were very friendly and helpful. Especially Derek Young who was very accommodating and excellent sales person. He showed me all the functi More

by persistence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Young
March 11, 2014

This was a great experience. I met with Derek Young who was patient and accomodating. It was the first time I went throught a buying/leasing situation by myself and Derek made it an enjoyable and smooth ex More

by lindrandazzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Young
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