Basil Ford of Niagara Falls

I found an SUV on the internet yesterday. I was quickly contacted by a member of the internet team and set up an appointment for a test drive today at 11am. When I got to the dealership, I was greeted by B contacted by a member of the internet team and set up an appointment for a test drive today at 11am. When I got to the dealership, I was greeted by Blake, and the truck was already pulled up waiting for me. By 2pm, I was out the door, driving my new vehicle home. Blake was so friendly and kept me updated throughout the short, painless process. This was the easiest car buying experience I have ever had! I highly recommend Basil Ford of Niagara Falls! More

Had my car serviced for a rattle. They found the problem and corrected it. Everyone was friendly ,efficient, knowledgeable. The problem and "fix" were clearly explained. and corrected it. Everyone was friendly ,efficient, knowledgeable. The problem and "fix" were clearly explained. More

The sales person I dealt, Ryan was very rude I will not be back. Rude Back to west herr ford. I was ready to buy be back. Rude Back to west herr ford. I was ready to buy More

Great service even took care of a recall during my appointment on the spot. Service advisor was very polite and professional. Very pleased with my service visit. appointment on the spot. Service advisor was very polite and professional. Very pleased with my service visit. More

Fast prompt service excellent interaction with service department. The work was done in record time with no mistakes. It was a great pleasure doing business with Basil Ford of Niagara Falls. department. The work was done in record time with no mistakes. It was a great pleasure doing business with Basil Ford of Niagara Falls. More

Pleasurable sales experience . Fair price on my trade and a decent price on my new Ranger . The buying experience was quick and easy . I would recommend Basil Ford of Niagara Falls . a decent price on my new Ranger . The buying experience was quick and easy . I would recommend Basil Ford of Niagara Falls . More

I had a good experience at Basil Ford of Niagara Falls buying a used car. I would recommend them to anyone looking to purchase. My salesman was great. buying a used car. I would recommend them to anyone looking to purchase. My salesman was great. More

Service appt fast and completed in a timely fashion, courteous staff, dealership very clean and appointment scheduled very quickly for service. Have never been disappointed with service at this location courteous staff, dealership very clean and appointment scheduled very quickly for service. Have never been disappointed with service at this location. More

Top of the line service team from start to finish, all socially distant or masked. On line reservations are easy and customer lounge is clean and comfortable. Highly recommend this dealership to anyone ne socially distant or masked. On line reservations are easy and customer lounge is clean and comfortable. Highly recommend this dealership to anyone needing quality Ford service. More

They were great to work with and made buying a vehicle easy. Chris and Jim were friendly and professional and answered all my questions. Great dealership to work with easy. Chris and Jim were friendly and professional and answered all my questions. Great dealership to work with More