Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basil Ford of Niagara Falls
Niagara Falls, NY
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 17, 2026
Waited almost 2 hours for a oil change and inspection, i
thought suppose to rotate tires but said i was asked and a didn’t need it , was confused when left,, next time I’ll either drop off or find a differ
More
by pear-making62
Employees Worked With
Service dept
December 01, 2025
Went in with no hope Tim and the financial manager got me
out of my old truck and got me on the truck that I wanted in like 3 hours I even told them they suck cause they were so good at their job
More
by Fuentes.emanuel2686
Employees Worked With
Tim, Jess Basil, Cassie Soucia
November 03, 2025
Went into basil knowing what I wanted with a target
number for payment and they got it right on the money. Perfect deal and I am a happy customer. Blake was an awesome salesman got me into the car I wa
More
by Cobragtp
Employees Worked With
Blake, Cassie Soucia
Dealership Inventory (327 Vehicles)
2020 Ford Escape
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
