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Basil Resale Center Sheridan

Williamsville, NY

4.2
246 Reviews

4131 Sheridan Drive

Williamsville, NY

14221

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Showing 246 reviews

July 12, 2018

I definitely recommend this dealership I've purchased cars from two different dealerships before Basil Resale and I swear this is the best dealership I've ever dealt with Ray Baller was ve More

by TAMIKA S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Jul 13, 2018 -

Basil Resale Center Sheridan responded

We're so happy to hear it! We appreciate your continued support!

July 12, 2018

Excellent customer service I sold my vehicle at basil resale Sheridan . The customer manager Patrick Schultz went above and beyond to ensure i would get the best deal . After st More

by Camile4real
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz, John Lombardi
Jul 13, 2018 -

Basil Resale Center Sheridan responded

Thanks to you! Welcome to the family!

July 12, 2018

Best in the Bussiness I thought my days of buying a reliable affordable car were over . I didn’t have great credit and I had very little money down. The customer service ma More

by Jackson4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz, Jason Hughes
Jul 13, 2018 -

Basil Resale Center Sheridan responded

Thanks for your continued support! Happy driving!

July 12, 2018

Great experience Patrick was very friendly and responsive in the process of buying my car. Each employee I encountered was very helpful. I would definitely recommend t More

by mockginger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naz, Patrick Schultz
Jul 13, 2018 -

Basil Resale Center Sheridan responded

Thanks to you! Happy driving!

June 04, 2018

Easy, quick, professional I had never bought a car through a dealership before and Basil made it easy. I got what I was looking for and what I wanted for my car for tradein. I More

by Kcantie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 15, 2018 -

Basil Resale Center Sheridan responded

Thanks to you! We're so glad to hear it and appreciate your continued support!

June 03, 2018

Forgot to ask for the accident history The whole process was great and I couldn't have asked for better customer service however I failed to ask for accident history because of my excitemen More

by Jaco1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pawlak, Jess Basil
Jun 04, 2018 -

Basil Resale Center Sheridan responded

Hi there, thank you for your candid review. We appreciate your business & will look into your suggestions. Thank you

May 14, 2018

Do NOT go here What this dealership put me threw is disgusting. If they offer you to "offset" the monthly payment of your car for 12 months and they send a check for More

by sassy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory
Jun 04, 2018 -

Basil Resale Center Sheridan responded

Hi there, we are looking into what occurred here. Thank you for bringing this to our attention. If you have any further comments please contact us at basilcares@basilresale.com thank you

April 25, 2018

I just bought a 2015 gmc terrain I am very unhappy. They don't call back, won't work with me on anything. And rushed me through my first buy. I got nothing extra for paying cash. A More

by Honneydoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jess Basil
Apr 27, 2018 -

Basil Resale Center Sheridan responded

Hi there, I apologize about this poor experience. Please contact us at basilcares@basilresale.com Thank you!

April 21, 2018

Sold me a damaged truck Do not go to basil resale I recently bought a truck there and They used every old school sales man tactic from undervalueing my trade to trying to get More

by Randy Heintz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
Apr 27, 2018 -

Basil Resale Center Sheridan responded

Hi there, I apologize about this poor experience. Please contact us at basilcares@basilresale.com Thank you!

March 10, 2018

This dealership is great This dealership cared about my needs. They showed me great vehicles and worked with my finances to help me get a great car. Thanks alot More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 16, 2018 -

Basil Resale Center Sheridan responded

Thank you so much! Welcome to the family!

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