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Basil Resale Center Transit

Buffalo, NY

4.5
44 Reviews

6868 Transit Rd

Buffalo, NY

14221

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Showing 44 reviews

September 21, 2022

I was greeted, listened to and car efficiently worked on. Feedback given after car examined. More

by Smoran58
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Man at desk I initially met
June 18, 2022

We looked at our Jeep made an appointment. Easiest car buying experience. Extremely helpful and knowledgeable. Easy as pie. Definitely A++++++Brian is key! More

by Bryantmfg
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Radosky, Jessica Basil, Cassie Soucia
Jul 05, 2022 -

Basil Resale Center Transit responded

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2022

I had sat there waiting for someone . I sat there 30-40 minutes and finally had to go find someone to help me . I think they need a better communication system. I think if not getting cau More

by Thumper1144
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 03, 2022 -

Basil Resale Center Transit responded

It's never exciting to hear about Basil underwhelming our guests, but we appreciate any and all feedback we can get.

April 28, 2022

They were professional as usual and always do a great thorough job. Nice waiting area. More

by garfiw
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Basil, Cassie Soucia
Jun 03, 2022 -

Basil Resale Center Transit responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

December 13, 2021

Great, service and quick. Love going. Service manager is very helpful. Thanks Ryan. Hopefully you can visit. More

by Mark
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Jessica Basil, Cassie Soucia
November 24, 2021

Always great service. I have been coming here for 10yrs and have never been disappointed with a transaction. More

by Ptlpdm3
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Dept
October 14, 2021

It is the best dealership that I have ever worked with. The staff there are very friendly, Curtis us, knowledgeable, and accommodating. I would definitely recommend this dealership to anyone and I will def More

by Ckrajewski
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Corey, Jessica Basil, Cassie Soucia
July 13, 2021

This is our first experience with basil resale. The staff was very helpful and friendly. They took their time with us to make sure we got a "Great Deal". Thank you Sara and Mary More

by John&Sandy
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sara, Mary
June 10, 2021

Brian, our sales rep, went above and beyond in helping us and I would recommend him for anyone looking for a new or used car! Basils buy back guarantee and free oil changed for life? Who does that nowadays More

by Eck
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian
April 01, 2021

I bought the Jeep 1/15/21 during winter so I never thought about testing the air conditioning until last week when the weather was nice and the air was not cold but felt warm. I made appointment for 8 More

by Madeinbuffalo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
N/A
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