Basil Toyota

Keep my car going Bought my Rav4 at the dealership so I take it there for service. They are always on time with the car. I sit in the very nice waiting room for the sho Bought my Rav4 at the dealership so I take it there for service. They are always on time with the car. I sit in the very nice waiting room for the shortest amount of time compared to any other dealership I have experienced in the past. They do their job and never try to up-sell any service. Easy to book an appointment on line and they keep me informed with text messages on my cell phone. Waiting room coffee is a bit stale, but what the heck. More

professional Purchased multiple vehicles from Basil, never disappointed. Vehicles are as advertised, the dealership works through the few problems that may arise a Purchased multiple vehicles from Basil, never disappointed. Vehicles are as advertised, the dealership works through the few problems that may arise and always in a professional and personable manner.I would absolutely recommend them for consideration for your next automotive purchase. More

Service The service Dept and salesman will work with you to do the best they can to satisfy your needs. The service dept knew how long the job would take and The service Dept and salesman will work with you to do the best they can to satisfy your needs. The service dept knew how long the job would take and gave me loaner. More

Recall I was contacted by Toyota about the airbag recall. I called Basil Toyota for an appointment. They were able to see me quickly. I was told that the wo I was contacted by Toyota about the airbag recall. I called Basil Toyota for an appointment. They were able to see me quickly. I was told that the work would take about two hours and I received a call that the car was ready exactly two hours later. Dropping off and picking up the car was a smooth, expeditious process. I like quick, easy, and pleasant and it was! More

Basil Service Department The Service Department is excellent. I can always get my RAV4 in quickly and they take great care of my vehicle without ever trying to pressure me in The Service Department is excellent. I can always get my RAV4 in quickly and they take great care of my vehicle without ever trying to pressure me into expensive, unneeded repairs, which is every woman's worry. They price matched my new tires so I have them rotated (free) with my oil changes, saving me a lot of time. They listened to their customers and, rather than a gimicky "Buy Two Get One Free" oil change, they simply reduced the price. I don't live close, but the drive is worth the good service. More

Great Dealership I have been dealing with Mike and his crew for many years. I am planning on my 7th purchase in the upcoming year. I live in the Southtowns, so it is I have been dealing with Mike and his crew for many years. I am planning on my 7th purchase in the upcoming year. I live in the Southtowns, so it is a bit farther for me, but the upfront purchase, and the quick and easy service more then pays for the added distance. It isn't very often when and where you can talk to the actual owner of a business anymore, to me that is a big plus. John Tag, Diversified Dairy More

service done We had fast and friendly service as usual at Basil and never any surprises or sticker shock. Thanks for getting my Prius road trip worthy!!!!! We had fast and friendly service as usual at Basil and never any surprises or sticker shock. Thanks for getting my Prius road trip worthy!!!!! More

15 month service Notified me by text that service was due, appointment made easily and to my convenience. Service done quickly, results explained, written documentati Notified me by text that service was due, appointment made easily and to my convenience. Service done quickly, results explained, written documentation provided. Staff friendly, efficient and informative. Perfect. More

New truck, rough braking??? Great dealership and service center. My new truck had a rough braking issue. They immediately leveled the rotors and had me out the door quickly. They Great dealership and service center. My new truck had a rough braking issue. They immediately leveled the rotors and had me out the door quickly. They said if the problem persists to bring it back and they’d replace them. More

Always go to Basil I have gone to Basil Toyota for a number of years even though there is another Toyota dealer much closer to my home. I took the Corolla I previously I have gone to Basil Toyota for a number of years even though there is another Toyota dealer much closer to my home. I took the Corolla I previously owned to Basil for service and recently leased a 2018 Corolla. Everyone I've come into contact with at this dealership has been pleasant and friendly. More