Basil Toyota

Everything Accomplished To My Satisdfaction While I had been there once before for a simple oil change, I received a notice in the mail that my 2013 Prius was the subject of a safety recall for While I had been there once before for a simple oil change, I received a notice in the mail that my 2013 Prius was the subject of a safety recall for a software update. Since the car was also due for maintenance,I knew I should probably get both items done and be done with it. I called Basil Toyota the next day to see if they could handle both jobs at once and they said bring it in. Normally I''d drop in unannounced , but since I was still not very familar with the dealership, I felt better calling.. Bottom line, I got both the recall and a four wheel alignment done with a tires rotation thrown in, quick succession. The facility is only a few years old and is modern with a accommodating staff and a comfortable waiting lounge. I left with a feeling that the job was done right and knowing I had dealt with a professional staff throughout my visit. I'll be going back again as I see no reason to go elsewhere. More

Very great service department I am on my 4th Toyota Rav 4 from Basil Toyota Dealership & have brought my vehicle to their service department for all of them. Their service departme I am on my 4th Toyota Rav 4 from Basil Toyota Dealership & have brought my vehicle to their service department for all of them. Their service department personnel are the best. They are courteous, helpful & extremely efficient. My Rav 4 is always taken care of as quickly as possible & always returned to me in excellent condition. I'm always treated as if I am their most valued customer & I have noticed that they treat all their customers the same way. More

Great service department I brought my 2018 Rav 4 in for service without an appointment. They took my car in right away and my car was ready within a half and hour. The gentlem I brought my 2018 Rav 4 in for service without an appointment. They took my car in right away and my car was ready within a half and hour. The gentleman who helped me was courteous and respectful and I will definitely continue to bring my car into this dealership moving forward. More

Unexpected Service I live approximately 50 miles from the dealership. (purchased my new vehicle there because they gave me the best deal. I happened to be at a medical a I live approximately 50 miles from the dealership. (purchased my new vehicle there because they gave me the best deal. I happened to be at a medical appointment about halfway from the dealership and just after lunch called on the chance they could fit me in for service as I had a noisy heater/AC fan. They told me to come right over. They replaced the fan motor and I was finished in a little over an hour. Very satisfied. More

Ask for Nick If you’re looking for a used vehicle and want to be treated with kindness and respect, then start your search with Nick at Basil Toyota in Lockport, N If you’re looking for a used vehicle and want to be treated with kindness and respect, then start your search with Nick at Basil Toyota in Lockport, NY. I knew what I wanted in a car and what my current budget could afford, I just needed to be treated with respect, and Nick did just that. As an older recently divorced single parent living on disability, my credit had taken a hit by my ex but was showing potential. My situation was very unique in that it was just weeks before Christmas and my daughter and I was in the middle of a move when my car was totaled in an accident. So I was already limited in funds and had nothing really to put down on a replacement vehicle. Nick put my mind at ease and took the time to assure me that they could work out a solution. He brought out the beautiful Nissan Rogue that I had come to specifically test drive. One other dealership just prior basically told me I could forget about finding an SUV with my credit. Bottom line, I not only bought the Rogue with no money down, but it has the leather/heated seats I prefer AND also a shout-out to Mike who found me a lender that could keep my payments within my tight budget. This was the best car buying experience in my 40 years. More

Basil Toyota was a great shopping experience. Basil Toyota of Lockport , New York 14094 provided a moving shopping experience on Sept, 2018 and exceptional follow-up auto service in November, 201 Basil Toyota of Lockport , New York 14094 provided a moving shopping experience on Sept, 2018 and exceptional follow-up auto service in November, 2018. For example, I was in a nofault accident 11/22/2018 and when I went for my first oil change, Basil Toyota did an under carriage structural inspection at no cost for my personal safety; which this inspection help protects my family members that ride in the vehicle on a daily basis. Thank you Basil Toyota of Lockport and Tim Seacrest Sales and Customer Service. More

Super Easy My family has been leasing and purchasing at Basil Toyota since 2008. Last week we traded in a Carolla to purchase a new one. As always the experien My family has been leasing and purchasing at Basil Toyota since 2008. Last week we traded in a Carolla to purchase a new one. As always the experience was quick, non-stressful, and easy. There is no other place where we will go! More

service is 2nd to none! As always thank you for your great work and service. Thats why we have been doing business with you for years! I'll be in touch! As always thank you for your great work and service. Thats why we have been doing business with you for years! I'll be in touch! More

great place to go Came in for an oil change and they were courteous and quick.. I had my dog with me and they were happy to let me bring her in the waiting room. Couldn Came in for an oil change and they were courteous and quick.. I had my dog with me and they were happy to let me bring her in the waiting room. Couldn't have been any better. More