Basil Volkswagen

Had issues with a VW Atlas that I purchased from another dealer. Joe in service kept me very informed the entire time and made this stressful time as pleasant as it could be. Thank you Joe! dealer. Joe in service kept me very informed the entire time and made this stressful time as pleasant as it could be. Thank you Joe! More

Joshua Deal and Joseph Mano went beyond my expectations. The service is always excellent. I stay with a dealership because of excellent service that both of these gentlemen give each and eveytime I go in The service is always excellent. I stay with a dealership because of excellent service that both of these gentlemen give each and eveytime I go in for service. Thank you, Ron DiNicolantonio More

Amazing service! !! I'll never buy a car anywhere else!! Buy from them and service here!!! You won't regret it !! I'll never buy a car anywhere else!! Buy from them and service here!!! You won't regret it More

Friendly, honest and no pushy sales people. Very welcoming and transparent experience. I highly recommend Very welcoming and transparent experience. I highly recommend More

Go see Nick WIthers, he will take care of you. Everyone is friendly, knowledgeable and open to answer any questions. Everyone is friendly, knowledgeable and open to answer any questions. More

Absolutely the Best! Joe & Cassie go above and beyond to provide excellence in every way. They both treated Me and my VW 2019 Beetle with the utmost of care. I wouldn’t g Joe & Cassie go above and beyond to provide excellence in every way. They both treated Me and my VW 2019 Beetle with the utmost of care. I wouldn’t go anywhere else! I highly recommend Basil VW (Lockport,NY) More

Service #1 Josh D. is the absolute Best. Excellent service by advisor and techs , when I had my vehicle in for service they do multi check. is the absolute Best. Excellent service by advisor and techs , when I had my vehicle in for service they do multi check. More

Great Service Dept and Josh D. the best always available for questions offering great car solutions the best always available for questions offering great car solutions More

Excellent service by advisor and techs , when I had my vehicle in for service they do multi check service and found that my battery was only 57 persent, with the cold weather here I had them put a new one vehicle in for service they do multi check service and found that my battery was only 57 persent, with the cold weather here I had them put a new one in. If I didn't I'd be paying 300.00 flatbed fee plus the cost of a new battery THANK You Basil Volkswagen my mechanic wouldn't have checked that. More

Back to Basil VW after a hiatus. Apprehensive but Josh/ServAdv set the tone with competent knowledge and helpful advice. Vehicle needed 40K check and I am very satisfied with the e Apprehensive but Josh/ServAdv set the tone with competent knowledge and helpful advice. Vehicle needed 40K check and I am very satisfied with the entire experience and results. My A4 will be back in their capable hands. Thanks to Joe/ServMgr as well. More