Basil Volkswagen

This is my third purchase from Basil Volkswagen of Lockport. Upgraded my 2023 Atlas Cross Sport to a 2025 Atlas Cross Sport. The buying experience with Kevin H is easy, no pressure and extremely fair Lockport. Upgraded my 2023 Atlas Cross Sport to a 2025 Atlas Cross Sport. The buying experience with Kevin H is easy, no pressure and extremely fair. The service department has always had excellent service - 10/10. If you’ve never considered a Volkswagen, please stop in and see Kevin.. More

Basil made buying my vehicle a pleasure. Friendly and made my purchase completely painless with me driving my new vehicle home the same day. I would recommend Basil Volkswagen without hesita Friendly and made my purchase completely painless with me driving my new vehicle home the same day. I would recommend Basil Volkswagen without hesitation. More

Amber was very helpful and pleasant. The wait time was reasonable. The video was very helpful. The wait time was reasonable. The video was very helpful. More

Amber Demmin was extremely helpful in getting my car serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW. serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW. More

Joshua did an excellent job today. Always professional and goes beyond my expectations. I go to Basil for the service. Always professional and goes beyond my expectations. I go to Basil for the service. More

The staff is attentive and knowledgeable, both in the service department as well as in the sales group. service department as well as in the sales group. More

Easy to make appointment, service advser fully explains all recommended service. Updates sent while car in for service. all recommended service. Updates sent while car in for service. More

I would like to thank Basil Volkswagens service department especially Joshua Daul and Joseph Manko for all their help in getting my vehicle repaired in a timely manner, I stand firm on saying Basil department especially Joshua Daul and Joseph Manko for all their help in getting my vehicle repaired in a timely manner, I stand firm on saying Basil Volkswagen of Lockport has the best service department in the area. Once again Thank you, More

Service dept did a fine job. They were very kind and courteous. They explained the work to be done. Had it done within the reasonable amount of time did a great job. They were very kind and courteous. They explained the work to be done. Had it done within the reasonable amount of time did a great job. More

Dealership is great i couldn’t ask for better service my salesperson was great went over everything in detail very professional I would recommend your dealership salesperson was great went over everything in detail very professional I would recommend your dealership More