
Basil Volkswagen
Lockport, NY
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Basil has helped me numerous times with issues. They are always so fast and polite. Best customer service in the industry and very trust worthy. always so fast and polite. Best customer service in the industry and very trust worthy. More
The Basil VW service department is top notch. I am impressed with their courteous and attentive manners. They always try to satisfy their customers right. impressed with their courteous and attentive manners. They always try to satisfy their customers right. More
Service was fast and efficient. Kevin Joe and staff were very helpful. Explained and guided me through car net services and made sure everything was working properly very helpful. Explained and guided me through car net services and made sure everything was working properly More
Very friendly staff. Everyone from the salesman, credit manager, and the general manager was extremely helpful. Would highly recommend them to anyone. Would buy there again! manager, and the general manager was extremely helpful. Would highly recommend them to anyone. Would buy there again! More
Helpful in every way from test drive to credit. Friendly staff. Answered all my questions and concerns and made sure I was at ease with my concerns staff. Answered all my questions and concerns and made sure I was at ease with my concerns More
Love Basil VW service department. The service advisors are truthful, courteous and competent. The work performed is top class and I’m kept Informed about the progress. are truthful, courteous and competent. The work performed is top class and I’m kept Informed about the progress. More
The team at VW Basil was extremely friendly and not pushy in anyway. Brandon was very informative and has answered any questions that I had. Would recommend to friends and family in anyway. Brandon was very informative and has answered any questions that I had. Would recommend to friends and family More
Outstanding VW dealership that has earned my return business to the tune of 4 new VW's in the last five years. Working with Brian, Dan and Taylor I received a fair, well-discounted quote on my new 2021 business to the tune of 4 new VW's in the last five years. Working with Brian, Dan and Taylor I received a fair, well-discounted quote on my new 2021 Arteon. Everything was efficient and business-like, in a personable manner. What's not to like. More