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Basney Honda
Mishawaka, IN
3,197 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,197 reviews
December 11, 2017
Turned a Bad Day Around I took my 2004 Accord in for service and sadly, it was the last day for poor Akira. He was too far gone to be saved. Thankfully, I met Gabby Thompson. I took my 2004 Accord in for service and sadly, it was the last day for poor Akira. He was too far gone to be saved. Thankfully, I met Gabby Thompson. I was fairly bummed coming in to meet her, I'll be honest. I wasn't looking for a new car payment just yet, but she helped me find a great deal on a 3 year lease, and completely turned around my bad day. I now have a safe, 2017 Civic that I love, and that is because of Gabby's hard work. She was super sweet throughout the whole process, and I didn't feel pressured or cajoled. Thanks so much for introducing me to my new car, and turning a really bad day around in a huge way! More
by Andi C.
Employees Worked With
Gabrielle Thompson
December 10, 2017
Honda Lease I have leased with Basney Honda for many years now. Tony McCraner has always been there and has been great. Chip Basney and the entire staff as well I have leased with Basney Honda for many years now. Tony McCraner has always been there and has been great. Chip Basney and the entire staff as well. They always make sure that I am pleased. I highly recommend Tony. He makes the process stress free and enjoyable. More
by Gary Hegland
Employees Worked With
Tony McCraner. Chip Basney.
December 10, 2017
Great vehicles at great deals. I'm one of the fortunate few that get to drive a new vehicle every two years. I went to Basney Honda and dealt with Tony McCraner. We clicked instantl I'm one of the fortunate few that get to drive a new vehicle every two years. I went to Basney Honda and dealt with Tony McCraner. We clicked instantly. The first vehicle I purchased was a new pilot a couple of years ago. I liked the Pilot and drove it issue free. My life changed in the course of a couple years and I decided to buy an Odyssey mini van. I called Tony at ten or so in the morning and he put together the deal and I drove away with my new vehicle the same afternoon. He explained everything about the new vehicle that even I could understand. I truly believe that people buy from people they trust. I also want to thank Don Perkins for his help. Anytime I need an accessory for my new vehicles he is always there to help. He is very knowledgeable and is always willing to go above and beyond.. Thank you very much Tony, Don and the service department at Basney Honda for making me feel like family. Jeff Nicolini More
by nick357
Employees Worked With
Tony McCraner, Don Perkins
December 10, 2017
Trustworthy, easy to work with I've bought several cars from Tony McCraner at Basney, and will buy more Im' sure. Easy to work with, fair on price, and excellent service for life. I've bought several cars from Tony McCraner at Basney, and will buy more Im' sure. Easy to work with, fair on price, and excellent service for life... Can't beat it. More
by ACR
Employees Worked With
Tony McCraner
December 10, 2017
Great experience My salesman Bryan Smith was very helpful throughout the whole processs and we never felt any pressure of a typical salesman. Provided all the options My salesman Bryan Smith was very helpful throughout the whole processs and we never felt any pressure of a typical salesman. Provided all the options and our total cost with no hidden fees/surprises in the later stage. More
by SivaM
Employees Worked With
Bryan Smith
December 09, 2017
Bob Briney A Great Salesman I meet Bob two years ago when I purchased from him my 2016 Civic, He listen to what I wanted and followed through on helping me close the deal. Also h I meet Bob two years ago when I purchased from him my 2016 Civic, He listen to what I wanted and followed through on helping me close the deal. Also he is great concerning the after sale service, he took his time and explained all the new features on the civic and if I had any issues he would make sure it was corrected. The good thing about both Basney & Bob is both have been around for a long time so I know he will help me when I get my next car. Bob P More
by Bob P
Employees Worked With
Bob Briney
December 09, 2017
Always a good experience I just bought my fourth car from Basney. I’ve never had an issue with the sales or service staff. I wouldn’t think of buying a car anywhere else. I just bought my fourth car from Basney. I’ve never had an issue with the sales or service staff. I wouldn’t think of buying a car anywhere else. More
by Blazer
Employees Worked With
Bob Briney
December 09, 2017
Great Experience, Great Dealership I went in looking for a car for after graduation. Greg Shepard was extremely helpful in finding me a car. He provided me with great information and ma I went in looking for a car for after graduation. Greg Shepard was extremely helpful in finding me a car. He provided me with great information and made sure I made not only a smart choice, but the right choice for me. More
by Will S.
Employees Worked With
Greg Shepard
December 09, 2017
Patient Not Pushy We recently visited with Greg at Basney in search for a new car. Even though Greg knew we were just looking and we’re not buying until Spring, he was We recently visited with Greg at Basney in search for a new car. Even though Greg knew we were just looking and we’re not buying until Spring, he was extremely helpful, knowledgeable and trustworthy. We will definitely be getting our next car from Greg, because he was patient not pushy. More
by HTMI
Employees Worked With
Greg Shepard
December 09, 2017
Great Experience I had the most enjoyable car buying experience ever working with Greg Shepard. So easy to get along with, and he always kept my best interests in mind I had the most enjoyable car buying experience ever working with Greg Shepard. So easy to get along with, and he always kept my best interests in mind. 10/10. More
by CrossingCrew
Employees Worked With
Greg Shepard
