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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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July 30, 2021

Came in for an oil change. Takes a while, but the service was friendly. My window was grinding, and Matt was nice enough to clean it out. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 29, 2021

Excellent service by your teamKind - patient and did it Excellent service by your team Kind - patient and did it all right! Car was also washed a d that was really nice Thank you team More

by maxioch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 28, 2021

Wonderful service and fast response for the shuttle. I don't have any other things to say, just making this 25 words so it will submit. More

by Ksuho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure which employee it was. I picked the closest looking., Don Perkins III, Brian Lynn
July 28, 2021

Attempted to make an appointment for the service and was told to just to bring it in for quick lube dropped off before noon yesterday and was not ready till nearly 4 PM so this long delay could have been a More

by crenfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 28, 2021

Fast and friendly service, good coffee in the waiting area , many years since I’ve been there owing to items being stolen from my car during an oil change, glad to see it’s better now More

by glen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 26, 2021

Courteous ,and , quick service with a smile. Was surprised how shinny my car was at pick up, then realized they not only did the software update but had even washed my car, checked fluids , wipers More

by MAWDOLPHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 26, 2021

Great customer service. Austin explained to me all that needed to be done to my car. When the service was complete, he explained to me the information on the invoice. More

by RMARIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

Matt is so helpful and kind. The service on my passport was taken care of efficiently. I trust the service staff at Basney. Thank you! More

by kromkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 23, 2021

Always great and speedy service! They make sure my Honda is always running and operating at its best.. wouldn’t ever drive another brand of car. Love my Honda friends! More

by LUCKYDNB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 23, 2021

Love bringing my car to this dealership, they are trustworthy. Always go the extra mile, to check my tires, and fill my window wash, and give a free car wash. More

by slpatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
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