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Basney Honda
Mishawaka, IN
3,236 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,068 service reviews
September 21, 2026
I have always used Basney to purchases my Hondas and maintenance of my vehicles. Love the popcorn maintenance of my vehicles. Love the popcorn More
by TARACJONES1
Verified CustomerEmployees Worked With
September 20, 2026
Called to schedule A/C fix. Expected it to be under warranty. It was. They suggested some other services via text. A bit impersonal, but ok. The reason this was not a 5 was the Expected it to be under warranty. It was. They suggested some other services via text. A bit impersonal, but ok. The reason this was not a 5 was the Uber to get me to come get my car. I told them to schedule it to pick me up at 5:00 when I would be done with workday. At 5:10, no car.... I texted and asked when it would be picking me up. They texted back 'just say when'. WHAT?! So I had to wait another 25 min for the Uber. Very frustrating and angering. Then the Uber was blasting rap music and car was so fragrant, I was still smelling it hours later. It was the not having the Uber scheduled as I asked then losing time and waiting because of it; that made this experience poor. More
by Dpestrak
September 19, 2026
Clean,courteous staff, nice waiting area I enjoy taking my car for service to Basney Honda. my car for service to Basney Honda. More
by Romalien
September 19, 2026
I was very hesitant because I don't really reach out to dealerships for such an old vehicle. But it was very nice and the price was unbelievably reasonable. I was just surprised. dealerships for such an old vehicle. But it was very nice and the price was unbelievably reasonable. I was just surprised. More
by Mr. Disappointed
September 19, 2026
I was very hesitant because I don't really reach out to dealerships for such an old vehicle. But it was very nice and the price was unbelievably reasonable. I was just surprised. dealerships for such an old vehicle. But it was very nice and the price was unbelievably reasonable. I was just surprised. More
by Mr. Disappointed
September 18, 2026
My car was fixed in a timely manner and I received good customer service while I was there. I really appreciated the complimentary car wash! customer service while I was there. I really appreciated the complimentary car wash! More
by jessicaduvall80
September 17, 2026
When I dropped off my car, I told them multiple times it had to be driven to hear the noise. I was told that they couldn't find out see anything wrong. I was told it wasn't the condenser, which I knew becau had to be driven to hear the noise. I was told that they couldn't find out see anything wrong. I was told it wasn't the condenser, which I knew because I told him there was nothing wrong with the air being cold or warm. I was told they compared it to another Pilot and it looked the same. I didn't realize that's how diagnosing an issue was done. I was told to record the noise or bring it back in. I felt like I was talked to like I didn't understand cars, which I do. I left to go home and the noise was back. I went back to the dealership and asked to have someone ride with me. I was told by the same guy who checked my car in that he had nobody at this time. I told him I did what he advised and he pretty much blew me off until I didn't leave. He went to another desk in which the man said to my guy 'you didn't say it needed to be driven. You said it was the fan'. The other guy walked up to me and said he would do a drive with me. At no time did I tell the original guy was it my fan and that it didn't need driven. I felt like I wasn't heard. The guy rode with me said he couldn't hear anything when it was doing it but asked me questions. He told me to bring it back on Friday and he would have a younger guy with better hearing listen. At least the new guy was not treating me like I didn't know anything. More
by Majaroch6
Employees Worked With
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