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Basney Honda
Mishawaka, IN
3,197 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,032 service reviews
September 02, 2026
The service was seamless and the assistance was very helpful! The technicians knew exactly what they were doing and our car came back perfect! Thanks Bansney! helpful! The technicians knew exactly what they were doing and our car came back perfect! Thanks Bansney! More
by ldstratford01
Verified Customer
September 02, 2026
They were quick with my oil change and promptly texted me what was wrong and needed to be done and what could wait and got me out of there fast what was wrong and needed to be done and what could wait and got me out of there fast More
by Erica
August 28, 2026
Communication was reactive not proactive. Estimate at beginning was 2 hours. I know it's an estimate. Was not looking for guarantees. But After 3 hours I had to go ask the status. Friendlines Estimate at beginning was 2 hours. I know it's an estimate. Was not looking for guarantees. But After 3 hours I had to go ask the status. Friendliness was average. They were cordial but not very friendly. If you want to treat customer well you must be happy courteous and proactive. Last visit and this visit I got back in my car after my appointment with you, started it, and TPMS light came on. Isn't this a checklist item? There should be a standard practice to calibrate AND ensure the calibration results in light going off. Please don't make your customer take responsibility for this. If I buy a car that I like next, I might buy a Honda. If I buy a car based on great service, I would definitely buy from Tom Wood Lexus. 100%. In a heartbeat. They are not perfect but they are great. Do what they do and I might buy my next car from you. I hope this is helpful feedback. Attempting to be open, honest, and respectful. More
by irishfandan
Employees Worked With
Austin and a woman I don't know
August 28, 2026
ALWAYS taking car of the customer thru service and sales. DEALER is taking care of Business. DEALER is taking care of Business. More
by RHOLKE
August 26, 2026
Staff was knowledgeable, helpful, fast, professional, and polite. I would recommend this dealership to anyone. polite. I would recommend this dealership to anyone. More
by davisj55
