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Bates Nissan
Killeen, TX
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,356 reviews
October 14, 2020
Very professional and courteous. I went in to have the oil changed and a few other things looked at. I had no appointment, if they took my car in, and had it back to me the same day. oil changed and a few other things looked at. I had no appointment, if they took my car in, and had it back to me the same day. More
by Belgium777
Verified CustomerEmployees Worked With
Jesse Pady
October 14, 2020
Very friendly staff! First time customer I dropped in without an appointment and they got me in for an oil change and a tire rotation within an hour! I’m new to the area and will definitely make them my without an appointment and they got me in for an oil change and a tire rotation within an hour! I’m new to the area and will definitely make them my go to for my Nissan service needs! Thanks again guys! More
by lorifarson
Employees Worked With
Cashier was very friendly although I didn’t catch her name! , Charles Price
October 14, 2020
Fixed the issue I was having with my Titan XD and ensured it was properly repaired in a timely manner. More than pleased with the results of what was done. it was properly repaired in a timely manner. More than pleased with the results of what was done. More
by TERRICOX
Employees Worked With
Tyler Linderman
October 13, 2020
Excellent and friendly customer service. Treated like one of the family. Would highly recommend Bates Nissan to all my friends and family. Will definitely purchase another vehicle here at Bates Nissan. of the family. Would highly recommend Bates Nissan to all my friends and family. Will definitely purchase another vehicle here at Bates Nissan. More
by ASTROCOW05
Employees Worked With
Robin O'Dell, Clay O'Dell
October 11, 2020
Good service overall. I just had one issue. They didn't reset one of the warning lights. I dont even know what it's for. I dont remember the name of the person who helped me. reset one of the warning lights. I dont even know what it's for. I dont remember the name of the person who helped me. More
by gcole5.cc
Employees Worked With
Nathaniel "Nate" Murphree
October 10, 2020
Thing I find the future.....😁I love workin at Bates Thing I find the future.....😁 I love workin at Bates Nissan I learn alot workin at Bates Nissan everyday I learn something workin there . I experie Thing I find the future.....😁 I love workin at Bates Nissan I learn alot workin at Bates Nissan everyday I learn something workin there . I experience alot so far👍🏾🙌🏾 More
by CHRISBARBOUR3
Employees Worked With
Wilma Acosta, Kandace Morgan, Cortney Wrennall, Kevin Adams, Tyler Linderman, Nathaniel "Nate" Murphree, Clay O'Dell, Kevin Perez, Jesse Pady
October 10, 2020
Awesome service everytime. Friendly and professional crew. There was no long wait for an appointment. Was seen, and taken care of as soon as I arrived. Always had a great experience! crew. There was no long wait for an appointment. Was seen, and taken care of as soon as I arrived. Always had a great experience! More
by DIVINEESSENCE67
Employees Worked With
Mike Rask
October 09, 2020
I have gotten 98% of my car work done here. I can call if I have a problem and take it in the next day to get fixed. This last time they had to order the part but when it came my car was fixed within a coupl I have a problem and take it in the next day to get fixed. This last time they had to order the part but when it came my car was fixed within a couple of hours. I appreciate that so much as I only have one car! More
by JAFLORA03
Employees Worked With
Mike Rask
October 09, 2020
Jordon was friendly and very helpful we told him what we was looking for and he did his best to help and didn’t try to get us to get something we didn’t want was looking for and he did his best to help and didn’t try to get us to get something we didn’t want More
by slamcik3
Employees Worked With
Andre Nash, Kyle Morris, Jordan Medford
