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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

August 26, 2020

I would only buy from Michael Veal if I were to buy another vehicle there. As far as service dept, Tyler was very helpful to me. I think the service advisors need to deal with one customer at a time More

by TONYSANTOCONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Mark Williams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree
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Aug 27, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and we appreciate your input. We will share your comments with our team, and we hope you will give us another opportunity to serve you!

August 24, 2020

Bates Nissan and their staff are great. They took care of everything we needed professionally from start to finish. After we picked up our car Tyler gave us a free car wash card to use. I will be coming back More

by JBEMAK2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Aug 24, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 22, 2020

I had been doing business with you since 2000. Always a friendly atmosphere, and the Best Customer Service Ever! Keep up the good work always. :) More

by AURY_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Jesse Pady
Report | Print
Aug 23, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

August 21, 2020

I had a great experience shopping for a new car. My sales person was very nice and knowledable about the vehicle I was interested in More

by Mee1603
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Hartzell
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Aug 23, 2020 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 19, 2020

I was there for a completion of recall on airbag.I had to return because they didn't have the part on hand. I thought they should have known that when I made the appointment. Other than that the service was More

by CYNTHIADEMSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn
Report | Print
Aug 21, 2020 -

Bates Nissan responded

Thank you for your review, Cynthia. We’re glad to hear that our team provided good customer service despite the inconvenience of having to return. Thank you for choosing Bates Nissan, we hope you will give us another opportunity to serve you!

August 19, 2020

Nothing to report here except the fact that I really appreciate the kindness and attention of the young man by the name of Tyler. He's an asset. More

by DGLSHUEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Aug 19, 2020 -

Bates Nissan responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Tyler and our team and don't hesitate to let us know if we can be of further assistance.

August 14, 2020

Everyone was really nice , Mostly Amiee because she the person i really spoke to . She broke everything about my car to me and she was very understanding More

by CADETPATRICIA
Recommend Dealer
Yes
Employees Worked With
The lady that collects the payment was nice as well , Amiee Hearn
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Aug 17, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

August 13, 2020

I love Bates Nissan. They were really welcoming and thorough in explaining my service i initially went in for. They also vacuumed my car. I will always bring my Nissans to Bates. Thank you More

by TIFFANY N CO
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Aug 13, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

August 13, 2020

Everything was great and done in a professional manner and I appreciate all the hard work everyone put in to fix my car and get it back On the road again More

by shalandriafrazier
Recommend Dealer
Yes
Employees Worked With
Kandace Morgan, Cortney Wrennall, Tyler Linderman, Mike Rask, Amiee Hearn, Nathaniel "Nate" Murphree
Report | Print
Aug 13, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we are happy to hear that we met your expectations. Thank you again for choosing Bates Nissan. We look forward to having you as one of our valued customers for many more years to come!

August 12, 2020

We always get good service at Bates Nissan. Getting an appointment that was good for me, was easy to do. The price of the service was very reasonable. More

by ninabible
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn
Report | Print
Aug 12, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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