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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

August 12, 2020

My appointment was really smooth, upon arriving they greeted me with very good professional service. The wait time to finish my services was not long at all, I would always recommend this dealer to all More

by RAMIRO_FEJERAN
Recommend Dealer
Yes
Employees Worked With
Mike Rask
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Aug 12, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 11, 2020

Pleasant and professional service from check in to check out. That included the two recall notices for my Titan, which Aimee handled and the state inspection sicker for my wife’s Murano, which Nate handled. More

by R.BRUMAGIM
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn, Nathaniel "Nate" Murphree
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Aug 12, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with Amiee and Nate. We're glad to hear we delivered such a great experience!

August 08, 2020

Service The service was excellent as the previous times I brought my vehicles in for service. Will continue to bring my vehicle to Bates in the future More

by RHORTON22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Aug 09, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

August 07, 2020

Very nice and willing to help work with you to find a convenient day and time for you to bring my vehicle in for service. More

by solbrish
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Aug 09, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2020

30,000 Check up Very nice gentlemen help me. and was very helpful.Excellent customer service.Communications was excellent and I knew what to expect. great job by all More

by APRILF45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Aug 09, 2020 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

August 06, 2020

Excellent customer service, the service advisor(Amie Hearn ) was courteous and she accommodated my schedule for I was running late for my appointment time. ..thanks ...awesome job! More

by CASTROJOSE0525
Recommend Dealer
Yes
Employees Worked With
Amie Hearn , Amiee Hearn
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Aug 07, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 04, 2020

The communication was outstanding from beginning to end, so I knew what to expect. My concerns were heard and resolved quickly, efficiently, detailed, professionally, and with great detail.. More

by brucesora2
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Aug 04, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan, it's great to hear that our team delivered such an excellent experience. We appreciate your business and hope to see you again soon!

August 03, 2020

The people @ Bates Nissan are wonderful , very profession. I will refer people. I love my rogue Nissan. I always receive a follow up/ call/ text More

by GLENDAK_2000
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Amiee Hearn
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Aug 04, 2020 -

Bates Nissan responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

July 31, 2020

Friendly folks who get the job done Overall, a good experience. The place was busy, so I did have to wait a little longer than I anticipated, but the work was done to spec and the folks More

by ABW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall the names of folks.
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Jul 31, 2020 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 31, 2020

Very professional I was in and out in no time. Thanks again for your help and support. I will definitely be coming back in the future. More

by DLPORTER12
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Jul 31, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

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