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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

July 03, 2020

oil change My visit was very smooth. It didn't take that long about 30 minutes. I was very please because I just got off work and was very sleepy. More

by SUNFLOWERLFJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Jul 06, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

July 02, 2020

I have a new car problem The service center could not fix the problem. They told me to come back next time the problem occurs again. The problem continues but cannot be repro More

by couchms50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Report | Print
Jul 03, 2020 -

Bates Nissan responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry to hear that you were not fully satisfied with your experience. Please feel free to reach out directly if you would like to discuss your concerns. Thanks again for choosing Bates Nissan, we hope you will give us another opportunity to serve you!

July 01, 2020

power steering drain and refill Staff was courteous, informative and efficient. Job was done on time and actually a bit early. The courtesy vehicle was dependable, clean and drive More

by R.GOO1883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Report | Print
Jul 03, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2020

I worked with anthony who provided great and wonderful service as i got set up with my new car great guy super friendly and all around good service More

by nationtristan
Recommend Dealer
Yes
Employees Worked With
Kyle Morris
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Jul 03, 2020 -

Bates Nissan responded

Thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 30, 2020

I was helped by a service representative in a short time., After finding out the problem she came out and told me the details about my Battery and the cost to replace it. More

by JUNIORBORJA
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn
Report | Print
Jul 01, 2020 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

June 30, 2020

Excellent service provided by Robin O'Dell and Mike Vile. They worked closely with me to pick the best vehicle for my husbabd as a surprise fathers day gift. More

by sbrazzle
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Robin O'Dell, Clay O'Dell
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Jul 01, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2020

Serviced my vehicle promptly cleaned the interior only thing missing is a car wash Sales department was friendly and most efficient purchased items for Rogue More

by NECIEY_7
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Tyler Linderman
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Jul 01, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 30, 2020

Good job taking care of my vehicle. Kudos to Tyler for giving the attention needed to get my situation straight. Will definitely recommend this dealer. More

by RECONMAN7812
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Jul 01, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Tyler here at Bates Nissan. We appreciate your business and hope to see you again soon!

June 30, 2020

Overall I'm pleased with the costumers service I received during my stay at the Nissan dealer ship I felt welcoming my family and I. More

by Hernandezunana
Recommend Dealer
Yes
Employees Worked With
Chris weng , Michael Veal, Andre Nash, Kevin Adams, David Vahrenkamp, Kevin Perez
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Jul 01, 2020 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 29, 2020

I’ve been going to Bates Nissan for a long time. They always take care of me and my vehicle. I am impressed that they remember who I was with which makes me feel very welcomed. This time I had to come More

by MARIE.ICMAT
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Report | Print
Jul 01, 2020 -

Bates Nissan responded

Thank you for your very kind review, Marie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

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