Bates Nissan

quick professional quality workmanship on my Rogue It was nice after being on shelter in place for so long to finally be able to go out. Got my hair cut this week, went on a doctor apt, did actual groc It was nice after being on shelter in place for so long to finally be able to go out. Got my hair cut this week, went on a doctor apt, did actual grocery shopping and had my car service done. This was all while I was wearing a mask. She cut my hair while I wore the mask and I was able to wear a mask in every other place I went to. It was sad that not everyone wanted to be safe but I appreciate the quick professional service that I received at Bates Nissan. (as well as the snack bowl for the customers. Thank You More

Professional Service and fast. Easy to schedule. The service people keep you update. The dealer follow up with a phone call and ask about the service. and fast. Easy to schedule. The service people keep you update. The dealer follow up with a phone call and ask about the service. More

Really great, The service was great starting with Michael, who waited on me, the the shuttle gentleman was kind and friendly and Tyler was very kind and courteous. The service was great starting with Michael, who waited on me, the the shuttle gentleman was kind and friendly and Tyler was very kind and courteous. More

I have been a customer at Bates for 5 years and Im am highly satisfied with customer service presented by Service Advisor, Michael Veal. My experience with him exceeded my expectations. He helped me diag highly satisfied with customer service presented by Service Advisor, Michael Veal. My experience with him exceeded my expectations. He helped me diagnose, understand and decide how to properly service my vehicle. I greatly appreciate his professionalism and technical expertise. He was extremely kind and patient. He went above and beyond to assure that my vehicle was taken care of; All with the perfect customer service. I will definitely continue business at this location. Thank you very much Mr. Veal! More

I am never disappointed when I bring in my vehicles for their services. I know I can always count on the service department to do things right and keep me in warmed throughout the whole process. their services. I know I can always count on the service department to do things right and keep me in warmed throughout the whole process. More

The process went very quickly after I submitted my application online and I did not have to stay very long at the dealership and my car was clean and was they tinted the windows for me. application online and I did not have to stay very long at the dealership and my car was clean and was they tinted the windows for me. More

Service technician was very friendly and professional. He was thorough during the process of checking my vehicle in and afterwards. The cashier offered me cold water and snacks. was thorough during the process of checking my vehicle in and afterwards. The cashier offered me cold water and snacks. More

The service advisor Amiee Hearn is the personification of Excellence in Achievement, and she treats all customers as Bates Nissan partners and family members a Excellence in Achievement, and she treats all customers as Bates Nissan partners and family members a More

Bates Nissan is a great dealership, I have purchased two vehicles there. They are very helpful and very professional. The facilities is top grade. I plan on purchasing another Nissan again from Bates Nissan vehicles there. They are very helpful and very professional. The facilities is top grade. I plan on purchasing another Nissan again from Bates Nissan in a few years. More

Replace sensor Was very helpful and explained everything that was to be done to car. Clean and great service and great people to work and very patient. Was very helpful and explained everything that was to be done to car. Clean and great service and great people to work and very patient. More