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Bates Nissan
Killeen, TX
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,356 reviews
June 10, 2020
Bates Nissan provided a seamless sale with professionalism and knowledge unlike any experience before with purchasing a vehicle. I am so pleased with everything and all was done sight unseen. professionalism and knowledge unlike any experience before with purchasing a vehicle. I am so pleased with everything and all was done sight unseen. No time was wasted from the minute the process began. I really felt like everyone cared and took the time to listen. Fantastic! Oh, they delivered it on a hauler. You can’t ask for better than that as it never really touched the ground until it arrived at my home. More
by Donna
Verified CustomerEmployees Worked With
Andre Nash, David Vahrenkamp, Clay O'Dell
June 09, 2020
It seems that vacuuming is hit and miss at this dealership. This is the second time this year that my car was not vacuumed when I had the oil changed. dealership. This is the second time this year that my car was not vacuumed when I had the oil changed. More
by TABBYCAT78615
Employees Worked With
The woman who took my payment was very friendly and pleasant. , Tyler Linderman
June 09, 2020
Oil change. Very professional and to the point. Explained everything being done to the vehicle before service began.Work was done in about an hour and all went w Very professional and to the point. Explained everything being done to the vehicle before service began.Work was done in about an hour and all went well. No problems. More
by RSPRINGER0
Employees Worked With
Cashier, Tyler Linderman
June 09, 2020
I loved the quick and efficient service provided at Bates Nissan! Usually I dread the sales process but this experience was amazing ,Thank you Nissan Bates. Nissan! Usually I dread the sales process but this experience was amazing ,Thank you Nissan Bates. More
by garr_ele
Employees Worked With
Kyle Morris, Jose Estrada
June 09, 2020
I believe that we receive quality service from Bates Nissan. We are so very blessed to have them in the city of Killeen. My service people are always professional and courteous. Nissan. We are so very blessed to have them in the city of Killeen. My service people are always professional and courteous. More
by NOVOTNYBAEZ1319
Employees Worked With
Tyler Linderman
June 08, 2020
Good Experience Was treated with respect and was a good buying experience. Robin was very helpful and helped us find a car that just fit our need. Was treated with respect and was a good buying experience. Robin was very helpful and helped us find a car that just fit our need. More
by Cogo
Employees Worked With
Wilma Acosta, Robin O'Dell, Clay O'Dell
June 06, 2020
Had a new sales person. Very eager and polite. Sales manager had to help him out a lot. Sales manager was patient and knowledgeable. Thanks manager had to help him out a lot. Sales manager was patient and knowledgeable. Thanks More
by Pjs2
Employees Worked With
All I remember, Loab Burke, Tremayne "Trey" Evans, Kevin Perez
June 05, 2020
Excellent employees. Excellent Service. Thank you for finding problems that would have cost us more at a later Date. Thank you Michael Veal for explaining all the Problem Excellent Service. Thank you for finding problems that would have cost us more at a later Date. Thank you Michael Veal for explaining all the Problems. Keep up the good work. More
by DONLEBEL
Employees Worked With
Michael Veal
June 05, 2020
Oil Change Very knowledgeable and very friendly. They show so much caring for their customers and their jobs. I'm retired and each time I have visited Bates Nis Very knowledgeable and very friendly. They show so much caring for their customers and their jobs. I'm retired and each time I have visited Bates Nissan , I tell them" I'm in no hurry, so take your time", but they still get the service done on time. Thanks so much for being the BEST..... More
by TOOJARRELL
Employees Worked With
Michael Veal, Loab Burke, Mike Rask, Amiee Hearn, Nathaniel "Nate" Murphree
June 04, 2020
Ms. Hearn and Mr. Mike provided me with commendable service during my previous and most recent visit to Bates Nissan. Recommendations for Employees incentives awards. service during my previous and most recent visit to Bates Nissan. Recommendations for Employees incentives awards. More
by CARLFISHER
Employees Worked With
Mike Rask, Amiee Hearn
