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Bates Nissan
Killeen, TX
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,356 reviews
May 18, 2020
Always knowledgeable in the service being, always keeping me informed on the service, and the staff is very professional and Courteous. I have been doing business at Bates for over 20 years me informed on the service, and the staff is very professional and Courteous. I have been doing business at Bates for over 20 years More
by MAXOUT23
Verified CustomerEmployees Worked With
Michael Veal
May 18, 2020
All other times (3X's) the interior is vacuumed and smelling clean. This time it was still leaves, grass and dirt from these rains we've been having. And I got jumped at by my wife Bcuz of it. Mostly b smelling clean. This time it was still leaves, grass and dirt from these rains we've been having. And I got jumped at by my wife Bcuz of it. Mostly bcuz I tipped the maintenance guy before I left. Needless to say, I'll be Checking everything from now on....especially oil & grease marks. More
by bigsal62
Employees Worked With
New. Finance Lady, Michael Veal, Amiee Hearn
May 18, 2020
Outstanding service and help very patient. Will recommend to friends to ask for Mr. O’Dell, he was great at explaining buying a car to my niece who was first time service and help very patient. Will recommend to friends to ask for Mr. O’Dell, he was great at explaining buying a car to my niece who was first time buyer. More
by monagates24
Employees Worked With
Robin O'Dell, Kevin Perez
May 15, 2020
They went above and beyond to get me the vehicle I wanted. They were all very professional and friendly. I will definitely buy from Bates again and refer my friends. wanted. They were all very professional and friendly. I will definitely buy from Bates again and refer my friends. More
by TJBANTA0
Employees Worked With
Loab Burke, Lesley Figueroa
May 15, 2020
Nate provides excellent customer service. I would recommend bates Nissan to anyone as long as Nate is working there. He is very helpful and extremely knowledgeable about Nissan and it’s products. recommend bates Nissan to anyone as long as Nate is working there. He is very helpful and extremely knowledgeable about Nissan and it’s products. More
by edenscw1105
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
May 14, 2020
We felt like family during our experience purchasing 2 new Nissans! Rob, David & Clay we’re transparent, patient, & honest throughout the entire process! Thank you! new Nissans! Rob, David & Clay we’re transparent, patient, & honest throughout the entire process! Thank you! More
by KIM.BAUMANN75
Employees Worked With
Kevin Adams, David Vahrenkamp, Robin O'Dell, Clay O'Dell
May 13, 2020
Mark at Bates Nissan was great to work with! The whole purchasing process was quick and easy. We found our vehicle and completed the whole financing process within a couple hours. We love our new vehicle! purchasing process was quick and easy. We found our vehicle and completed the whole financing process within a couple hours. We love our new vehicle! More
by monicamedrano30
Employees Worked With
Kyle Morris, Mark Williams, Kevin Perez
May 13, 2020
The Service Dept. really makes a difference. The employees in Bates Nissan Put the Customer First - Great Employees. I have a big "shout out" one of your staff - Nate Murphree, he delivers Excell The employees in Bates Nissan Put the Customer First - Great Employees. I have a big "shout out" one of your staff - Nate Murphree, he delivers Excellent Service to his customers. More
by professorlrw
Employees Worked With
The employee who actually worked on my car - I don't know his name., Nathaniel "Nate" Murphree
May 13, 2020
Bates Nissan has a great service department, great customer service employees, very knowledgeable service representative, I enjoy coming to Bates Nissan for my car needs. customer service employees, very knowledgeable service representative, I enjoy coming to Bates Nissan for my car needs. More
by EUGENBOL
Employees Worked With
Michael Veal, Amiee Hearn, Nathaniel "Nate" Murphree
