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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

April 25, 2020

Visit to Bates Nissan My experience with this dealership was excellent. I went in and accomplished what I needed to accomplish. Everything went well. I had no problems. All More

by MDELK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loab Burke, Lesley Figueroa, Clay O'Dell
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Apr 25, 2020 -

Bates Nissan responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

April 25, 2020

Very efficient experience despite only one service representative was available, Tyler got my vehicle ready to go by end of day while taking care of several others. More

by npietila8
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Apr 25, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 25, 2020

Quick response from Internet inquiry. Excellent pricing We received an email on Sunday based on an online inquiry and soon had made contact with Kenny Hartzell resulting in appointment early the next day. More

by Bruce Bateman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Loab Burke, Kenny Hartzell, Kevin Perez
Report | Print
Apr 25, 2020 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 24, 2020

The whole experience was very good. Thank you to Kenny my salesman who made it happen. Also to Wilma head if sales who made the transition fast and easy. More

by Sassi
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Kenny Hartzell
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Apr 24, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

April 24, 2020

Good quick service. No hassle. Went in for a quick oil change and now I’m a regular customer for all my service needs for the Titan More

by Bshrestha1987
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Report | Print
Apr 24, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2020

No words to explain just great It was the best experience I've had dealing with a dealership they don't put you on the back burner they put you first More

by yolandagilmorejennings
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Report | Print
Apr 25, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 24, 2020

He was awesome helped me and my mom get cars.cant wait to see my mom in ger brand new car.shes never had a new car and shes almost 60. More

by MRSDEGEL1990
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke
Report | Print
Apr 24, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 24, 2020

The service that I received was great. They always let me know what exactly is wrong with my vehicle and take care of my car More

by SHEILAROBERSON20
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Report | Print
Apr 24, 2020 -

Bates Nissan responded

Thank you, Sheila, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 24, 2020

This is my family’s go-to dealership even if we have to travel from gone AUSTIN area. I’ve referred all my friends and family to Bates Nissan. More

by LAURA3407
Recommend Dealer
Yes
Employees Worked With
Loab Burke
Report | Print
Apr 24, 2020 -

Bates Nissan responded

Thank you, Laura, for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2020

Excellent Customer Service. Excellent follow- up and attention to detail. I felt welcomed and well taken care of. I would recommend this dealership and salesperson Robert Wilson to my friends and family More

by LOVAR01
Recommend Dealer
Yes
Employees Worked With
Robert Wilson
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Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the rest of our team, and we look forward to working with you again.

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