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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.5
1,358 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,358 reviews

April 24, 2020

This is my family’s go-to dealership even if we have to travel from gone AUSTIN area. I’ve referred all my friends and family to Bates Nissan. More

by LAURA3407
Recommend Dealer
Yes
Employees Worked With
Loab Burke
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Apr 24, 2020 -

Bates Nissan responded

Thank you, Laura, for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2020

Excellent Customer Service. Excellent follow- up and attention to detail. I felt welcomed and well taken care of. I would recommend this dealership and salesperson Robert Wilson to my friends and family More

by LOVAR01
Recommend Dealer
Yes
Employees Worked With
Robert Wilson
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Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the rest of our team, and we look forward to working with you again.

April 24, 2020

oil change I forgot my car was up for a total check until they reminded me thank goodness they did I live alone and sometimes forget what needs to be done More

by LAZYD195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i cant remember the names
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Apr 24, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

Knew her stuff. Was always coming back keeping us informed of what was going on. Followed up with me days later to make sure I didn't have any questions. More

by ARIYANA2615
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Lesley Figueroa
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Apr 24, 2020 -

Bates Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bates Nissan!

April 24, 2020

It was a great experience working with the team at Bates Nissan. I will definitely make them my first choice when I get the new car fever. More

by lakynaP
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
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Apr 25, 2020 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

April 24, 2020

Wilma made sure the service on my vehicle was a smooth one. Short wait, was offered refreshments while I waited. And she let the kids watch cartoons in the waiting room. More

by lakynaP
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
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Apr 25, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2020

Battery died and had to get a new one ASAP. They saw me right away after I showed up without any prior notice. Fantastic service. More

by jonsanford29
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
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Apr 24, 2020 -

Bates Nissan responded

Thanks, Jon, for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

April 24, 2020

I was dreading the process of getting another vehicle. However, my experience with Bates was smooth and painless from sales to finance. I will definitely do business with them again. More

by Reginald
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
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Apr 24, 2020 -

Bates Nissan responded

Hi Reginald, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 24, 2020

Service Tyler was very thorough with the service that needed to be done on my vehicle, He went out of his way to ensure I was kept up to date on the status. More

by Jillianashlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
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Apr 24, 2020 -

Bates Nissan responded

Hi Jillian, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 24, 2020

Warranty work on vehicle Anytime I need help with my daughters car the service department always goes above and beyond to make sure everything is taken care of! Tyler is alway More

by JENNARCHULETA801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Apr 24, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

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