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Bates Nissan
Killeen, TX
1,358 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,358 reviews
April 24, 2020
Visit Bates Nissan because remote start was not working and like always everybody was very concerned of my car issue. Very professional people working at Bates Nissan. and like always everybody was very concerned of my car issue. Very professional people working at Bates Nissan. More
by VSOTOIII
Verified CustomerEmployees Worked With
Michael Veal, Kenny Hartzell, Kevin Perez
April 24, 2020
THANK YOU ALL Your whole staff who made not only me very happy but my daughter as well, she really needed a real good car that she could handle in town and out of Your whole staff who made not only me very happy but my daughter as well, she really needed a real good car that she could handle in town and out of town for college. And our goal was met with great expectations and professionalism among your staff and the price was very reasonable. I know in the future when everything comes hopefully back to normal my wife and I are looking on getting maybe a new truck from Bates Nissan!! More
by gonzorudy1
Employees Worked With
David Vahrenkamp, Lesley Figueroa, Clay O'Dell
April 24, 2020
Outstanding dealership! Extremely knowledgeable sales people that go above and beyond to ensure the whole process is expedited and painless! Thank you, Josh! He went out of his way to find the exact ve people that go above and beyond to ensure the whole process is expedited and painless! Thank you, Josh! He went out of his way to find the exact vehicle I wanted. Superb! More
by Kelynson
Employees Worked With
Michael Veal, Joshua "Josh" Snyder, Clay O'Dell
April 24, 2020
Amazing place to get your car pampered. Every experience has been phenomenon. I am pleased with how great the service and the people make you feel right at home. Thank you Nissan. has been phenomenon. I am pleased with how great the service and the people make you feel right at home. Thank you Nissan. More
by JUSTICEJACK2613
Employees Worked With
Andre Nash, Loab Burke, David Vahrenkamp, Kyle Morris, Joseph Bryant, Joshua "Josh" Snyder, Kenny Hartzell, Mark Williams, Lesley Figueroa, Tremayne "Trey" Evans
April 24, 2020
KDA1 is awesome & the best xxxx General Manager period. We purchased our last 7 vehicles for Bates Nissan. Service is second to none and they always treat us like family We purchased our last 7 vehicles for Bates Nissan. Service is second to none and they always treat us like family More
by KADAMS1904
Employees Worked With
KDA1, Michael Veal, Wilma Acosta, Kandace Morgan, Cortney Wrennall, Tremayne "Trey" Evans, Clay O'Dell, Kevin Perez
April 24, 2020
Best possible during c-19 This was during c-19 shutdown. We are older, have only one vehicle and live on a ranch. So our 2015 Xterra is our lifeline. We needed our state inspec This was during c-19 shutdown. We are older, have only one vehicle and live on a ranch. So our 2015 Xterra is our lifeline. We needed our state inspection, oil change and new tires. While we were at Bates Nissan we felt safe and appreciated. They went out of their way to make us comfortable while we waited for the work to be completed. Could not ask for more thoughtful treatment. More
by BEVERLYSOLOMONDESIGN
Employees Worked With
Cynthia -- reception -- always friendly and helpful, Kandace Morgan, Cortney Wrennall, Mark Williams, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
April 24, 2020
Bates Nissan is always performs top notch when it comes to customer service. They do it right from start to finish. They explain all of the details and that makes your car buying or vehicle service the abs to customer service. They do it right from start to finish. They explain all of the details and that makes your car buying or vehicle service the absolute best! More
by FELDERTR
Employees Worked With
David Vahrenkamp, Tremayne "Trey" Evans, Clay O'Dell
April 24, 2020
Fast and efficient service at the time of purchase. My family has now purchased three vehicles at Bates. I plan to buy the next ones at Bates too. family has now purchased three vehicles at Bates. I plan to buy the next ones at Bates too. More
by themariarosa
Employees Worked With
Wilma Acosta, Loab Burke, Lesley Figueroa
