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Bates Nissan

Killeen, TX

4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

April 24, 2020

Outstanding dealership! Extremely knowledgeable sales people that go above and beyond to ensure the whole process is expedited and painless! Thank you, Josh! He went out of his way to find the exact ve More

by Kelynson
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Joshua "Josh" Snyder, Clay O'Dell
Apr 24, 2020 -

Bates Nissan responded

Thank you for your business and this review! We're happy to hear that Josh was able to help you find just the right vehicle and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

Amazing place to get your car pampered. Every experience has been phenomenon. I am pleased with how great the service and the people make you feel right at home. Thank you Nissan. More

by JUSTICEJACK2613
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke, David Vahrenkamp, Kyle Morris, Joseph Bryant, Joshua "Josh" Snyder, Kenny Hartzell, Mark Williams, Lesley Figueroa, Tremayne "Trey" Evans
Apr 24, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2020

Bates Nissan is a great business to get all of my vehicle needs takin care of. I would recommend them to all of my friends. More

by A.H
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, we are happy to hear that you had a positive experience! We will share your comments with our team, and we look forward to working with you again.

April 24, 2020

KDA1 is awesome & the best xxxx General Manager period. We purchased our last 7 vehicles for Bates Nissan. Service is second to none and they always treat us like family More

by KADAMS1904
Recommend Dealer
Yes
Employees Worked With
KDA1, Michael Veal, Wilma Acosta, Kandace Morgan, Cortney Wrennall, Tremayne "Trey" Evans, Clay O'Dell, Kevin Perez
Apr 24, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

April 24, 2020

Best possible during c-19 This was during c-19 shutdown. We are older, have only one vehicle and live on a ranch. So our 2015 Xterra is our lifeline. We needed our state inspec More

by BEVERLYSOLOMONDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia -- reception -- always friendly and helpful, Kandace Morgan, Cortney Wrennall, Mark Williams, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

April 24, 2020

Bates Nissan is always performs top notch when it comes to customer service. They do it right from start to finish. They explain all of the details and that makes your car buying or vehicle service the abs More

by FELDERTR
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Tremayne "Trey" Evans, Clay O'Dell
Apr 24, 2020 -

Bates Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 24, 2020

Fast and efficient service at the time of purchase. My family has now purchased three vehicles at Bates. I plan to buy the next ones at Bates too. More

by themariarosa
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Loab Burke, Lesley Figueroa
Apr 25, 2020 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 23, 2020

He was thorough with my issue. He took the time to understand my car problem and took all measures to make sure it was fixed properly. More

by Reena
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 23, 2020 -

Bates Nissan responded

Reena, Thank you so much for your kind words regarding working with Tyler, and for taking the time to leave us this wonderful feedback!

April 22, 2020

The dealership is clean and organized The people are The dealership is clean and organized The people are polite and try hard to do there job In a timely manor . Mr Burk dose what he says he will. Ke More

by flatrock62
Recommend Dealer
Yes
Employees Worked With
Loab Burke, Kenny Hartzell, Clay O'Dell
Apr 23, 2020 -

Bates Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 07, 2020

I recommend this dealership for all of your vehicle needs. I have had the pleasure of buying multiple cars through Wilma. Great Experiences every time! More

by ANNAGIBBONS22
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 08, 2020 -

Bates Nissan responded

Anna, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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