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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

September 08, 2023

I’m impressed with the inspection video from the technician in real-time. Questions answered. Hats off to the creator. More

by mobilelovechild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller, Marshall Egson
Report | Print
Sep 08, 2023 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 07, 2023

Perfect job! I refer this dealership for all areas of service. Definitely over Round Rock counterpart. More

by tlsmith060758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Sep 08, 2023 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 04, 2023

very good service with a smile and very knowledgable about the vehicle i was purchasing on august 30 2023 More

by Keving0966
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Alexis "Rain" Barcinas
Report | Print
Sep 05, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kevin, and look forward to your next visit.

September 04, 2023

Professional and prompt service. The information from the video from the inspection was great . Thanks for doing a super job. More

by P.CAIN3508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Sep 05, 2023 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bates Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 02, 2023

Timely, courteous and thorough. The video helped tremendously to understand everything that was looked at More

by MYWAY2011SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Report | Print
Sep 05, 2023 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

September 02, 2023

They did a good job at keeping me informed. The texted video footage is an amazing feature. More

by ebfmbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Sep 05, 2023 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

August 31, 2023

Professional and prompt service. Information that is relayed thru a link is very helpful. I’m always satisfied with the service. More

by Chatchot_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Aug 31, 2023 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2023

The young lady Ms. Carsyn Web was very helpful. I selected online about a car and she immediately called me to make an appointment. She understood what I wanted and did More

by ebonymwright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carsyn Webb, Andre Nash
Report | Print
Aug 30, 2023 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

August 28, 2023

Courteous, fast, pleasant atmosphere, Concerned, let you know exactly what you need, videos of service More

by Rmclaurin61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Aug 29, 2023 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 25, 2023

Never had a problem here. But this very minor, just not notifying me about the situation with my car. But it was a very busy day. That is all. I will keep going there regardl More

by Cecebarronbazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Aug 26, 2023 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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