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Bates Nissan
Killeen, TX
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,356 reviews
October 18, 2017
Great service provided in a efficient manner. Came in for second time after car being totaled. Our salesperson worked with us and gave us great options in a timely manner all while making us feel Came in for second time after car being totaled. Our salesperson worked with us and gave us great options in a timely manner all while making us feel at home. This is the best dealership I've ever encountered. More
by Anita Hancock
Employees Worked With
Michael Veal
October 17, 2017
Bates Nissan Rocks Outstanding customer service. Very efficient during purchase process. From Sales Consultant Michael Veal to finance and service everyone was terrifi Outstanding customer service. Very efficient during purchase process. From Sales Consultant Michael Veal to finance and service everyone was terrific. I would definitely recommend Bates to all my friend and family More
by mschico51
Employees Worked With
Victor , Michael Veal
April 30, 2017
Five stars for respect and courtesy from D. Griffin I want to express my satisfaction with Ms. Desiree Griffin's transparency, accuracy and respectful negotiation with my wife and myself. Her office I want to express my satisfaction with Ms. Desiree Griffin's transparency, accuracy and respectful negotiation with my wife and myself. Her office was a "no-pressure" zone. Thank you! More
by PaulR
Employees Worked With
Desiree Griffin
June 17, 2015
Great service and greater deals ! The Warrior aka Howard Kinsel and the Bates tram came through for me in a time of need. %0 interest 72 months , 90 days no payments and a full tank o The Warrior aka Howard Kinsel and the Bates tram came through for me in a time of need. %0 interest 72 months , 90 days no payments and a full tank of gas . Man what a deal . Now I'm cruising in my altima , with my XM radio and blue tooth capability jamming to all old school and new school jams. I am so happy and excited at my new purchase, altima is the car to go after talking to other altima owners . Howard came through , I told him not black bc the Texas heat , and not white bc I don't want to clean it every day and he put me in a brown silver colored altima. Man , and not to mention the reverse screen , so no more pinched nerves in the neck from backing up all the time . Highly recommend you see Howard aka the Warrior if you go to Bates Nissan in Killeen, terrific people person with top notch class and integrity. I am beyond pleased and excited at my investment , Thanks Warrior , and the team of Bates Nissan Killeen! More
by matlock170
Employees Worked With
Howard the Warrior Kinsle
September 09, 2014
Bates Nissan Dealer resolved problem , Mr Kevin Adams is cool , he got everything's I want , and very understandable , im happy now with my new truck Thanks Mr K Dealer resolved problem , Mr Kevin Adams is cool , he got everything's I want , and very understandable , im happy now with my new truck Thanks Mr Kevin More
by brianp2014
Employees Worked With
JAMES WILSON
May 02, 2008
I have purchased several vehicles from Bates Nissan. I always get courteous and friendly service and great prices. I feel like one of the family when I am there. always get courteous and friendly service and great prices. I feel like one of the family when I am there. More
by dat68sun
Employees Worked With
Mark Williams
