
Bates Nissan
Killeen, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Efficient, professional, communicative, and everything all in one. Trustworthy to fix my vehicle and awesome customer service! Will recommend to everyone and will be back for other services. all in one. Trustworthy to fix my vehicle and awesome customer service! Will recommend to everyone and will be back for other services. More
checked in right away with Alex. Explained the process. Loved the video and information regarding my car. Explained why my battery was replaced. Employee’s are very friendly. Tha Explained the process. Loved the video and information regarding my car. Explained why my battery was replaced. Employee’s are very friendly. Thank you More
This is a great dealership and is being run like family. Austin Miller my Service Advisor is an amazing person. His customer skills services are amazing. He is very professional and knowledgeable about his Austin Miller my Service Advisor is an amazing person. His customer skills services are amazing. He is very professional and knowledgeable about his job. Additionally, I love the small video that they send me about everything that was being done to my car to include the 31 checks inspection. Also, I want to recognize Taylor the Technician that conducted the work, and the inspection, also did an excellent job. The Bates family should be happy for having people Like Austin and Taylor working for them. They are representing the Bates Dealership to the highest standards. More
Excellent customer service and support. I was served with all my need and more. I even got a video of tech performing the inspection and showed me exactly what was needed. Thanks everyone @ I was served with all my need and more. I even got a video of tech performing the inspection and showed me exactly what was needed. Thanks everyone @batesnissan More
Slow in communicating with customers. Scheduling is inaccurate and needs list of work. Appointments are made just to drop off a set of keys. That is not communicated. Scheduling is inaccurate and needs list of work. Appointments are made just to drop off a set of keys. That is not communicated. More
Great friendly staff. Fantastic service. Perfect experience. Went in originally for test drive and bought it the same day. 0% financing. Can't be beat. Fantastic service. Perfect experience. Went in originally for test drive and bought it the same day. 0% financing. Can't be beat. More