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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

October 26, 2022

Convenient for the location and excellent service. I’m very pleased with the work done. More

by MICHELE.POWELL746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Oct 27, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan. We look forward to having you as one of our valued customers for many more years to come!

October 26, 2022

Service department great, will never buy a nissan again 100,000 miles and already have bad transmission that will cost $6000 to replace nissan is unreliable, no problem with service department More

by GORT4678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rask, Austin Miller
Report | Print
Oct 30, 2022 -

Bates Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 25, 2022

Professional,quick, and the video inspection is top of the line. Thank you great job More

by Tuckerjeremy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 25, 2022 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jeremy, and it's great to hear about your excellent experience here at Bates Nissan.

October 23, 2022

Great customer service! The service department quickly serviced my vehicle and answered any questions I had. More

by ABVAHRENKAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Oct 23, 2022 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

October 21, 2022

Everything was perfect and very helpful I appreciate the so helpful and friendly the staff is helpful More

by bacio48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Oct 23, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

October 18, 2022

service was timely and the tech was polite and personable. car was clean when delivered More

by sschouweiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 20, 2022 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2022

Oil change went very well but they were ask to rotate the tires which they did not do and they did not check the tire pressure More

by Winchester4560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 19, 2022 -

Bates Nissan responded

Hello Winchester4560, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

Mark is a great guy ! He made the car deal that we were happy with ! More

by kimcarlson12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Kevin Perez
Report | Print
Oct 13, 2022 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 12, 2022

Customer service was great, fast and friendly service. Ordered a part that needs replaced, just waiting to be scheduled. So far I’m happy with the service. More

by army25lwife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Oct 13, 2022 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2022

I always get friendly service and my service advisor Tyler is always doing his best to make my stay as short as possible and does an outstanding job of keeping me informed on the progress of my service. More

by Johnnyangel65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 13, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

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