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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

September 20, 2022

I received quality service on this day. I appreciate Bates Nissan. Everyone is very helpful and professional. It was very clean and hospitality was really nice. I feel very comfortable w More

by VEELEAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Marshall Egson
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Sep 21, 2022 -

Bates Nissan responded

Veeleah, Thanks for sharing your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Feb 16, 2023 -

VEELEAH responded

I appreciate your service....thank you

September 20, 2022

The awesome maintenance team as usual did a great job in keeping my car running. More

by Dryvesmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Sep 21, 2022 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear Austin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2022

awesome maintenance team. I would most definitely highly recommend business. Display genuine concern towards work perform and explain detailed service performed to customers. More

by INGER.BREAUXSHERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Sep 17, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2022

I was there for regular car maintenance and state inspection. The service man Austin was amazing ! He wasn’t reluctant for let me apply a coupon and my rewards points. And he explained everything cl More

by Y_Neko9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Sep 17, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

September 15, 2022

Smooth easy and professionally done in all aspects of the discussion, sale and vehicle prep for delivery. Totally Satisfied. More

by George.clarkson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Jeremiah Phillips
Report | Print
Sep 15, 2022 -

Bates Nissan responded

Thank you, George! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

September 13, 2022

They were so awesome they helped me in more ways that I could ever imagine thank you Bates Nissan I'm going to get my truck from y'all next More

by ron130267_69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Beaird
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Sep 14, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2022

Excellent service; professional and friendly staff. Work was completed on time. Use of technology to send vehicles to keep up to date. More

by rnmill01
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
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Sep 14, 2022 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2022

Overall I had a great Exp. Great customer service and they get to the point as well. More

by Gwen
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Sep 14, 2022 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Gwen, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2022

Bates staff are amazing. Marshall Egson did and excellent job from the time I arrived until my car maintenance was completed and the Technician Kyler Kinney also did an excel More

by VSOTOIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler Kinney Technician ??????????, Marshall Egson
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Sep 12, 2022 -

Bates Nissan responded

Vsotoiii, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bates Nissan, Inc.

September 07, 2022

They were friendly from beginning to end. The service was fairly quick but the time was not an issue either way. The pricing was budget friendly compared to other locations in the area but I More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Sep 08, 2022 -

Bates Nissan responded

Thank you for your business and this review, Nikki. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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