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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

August 15, 2022

The Service representative Mr. Tyler kept me informed and updated on the stage of the process nd all findings. Excellent work which helped me make a informed decision. I can honest More

by RICKY.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
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Aug 16, 2022 -

Bates Nissan responded

Thank you so much for your wonderful review, Ricky. We appreciate your business and Tyler and our team look forward to serving you again soon!

August 13, 2022

Always a considerate staff and very patient with my questions and issues. I am grateful that I can rely on them to take care of my vehicle. More

by KARINJWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell, Tyler Linderman, Austin Miller, Marshall Egson
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Aug 15, 2022 -

Bates Nissan responded

Karin, Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2022

Nissan always striving to meet your vehicle needs. From the time you arrive for your appointment or a walk in that will received you with a smile. More

by BORICUAMONTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Aug 12, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

August 12, 2022

Always very friendly, helpful and professional. Enjoy the coffee and snacks that are available while you are waiting. They explain very thing that needs to done to get your car in good driving con More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
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Aug 12, 2022 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

August 11, 2022

It is a safe and efficient place that always leave me satisfied when I bring in my vehicle. More

by lilbyronhale1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Austin Miller
Report | Print
Aug 12, 2022 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 11, 2022

Our sales man Clay Beaird was perfect. A very good respectful person. He helped us out alot. I will return in the future and also send more customers to him More

by tastarieagrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Beaird , Clay O'Dell
Report | Print
Aug 12, 2022 -

Bates Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 09, 2022

You are the worst dealership that I have ever dealt with. I only have to go to your Nissan dealership because you were the only one in town More

by Cochranc05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Egson
Report | Print
Aug 12, 2022 -

Bates Nissan responded

Hi Cochranc05, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

August 05, 2022

It’s always amazing there. I come in every 6 months for my oil change and they always are amazing More

by nicci102969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller, Marshall Egson
Report | Print
Aug 07, 2022 -

Bates Nissan responded

Nicci102969, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

August 05, 2022

Very professional, knowledgeable, and friendly service provided from this dealership. The service department works with your schedule. More

by MYMJEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Aug 07, 2022 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us!

August 03, 2022

The service advisor was and always is very friendly and courteous when ever I take my vehicle in to be serviced. The staff at Bates Nissan is awesome. More

by Vrwilliams2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Austin Miller
Report | Print
Aug 04, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Aug 05, 2022 -

Bates Nissan responded

Hi Vrwilliams2008, thank you so much for your positive comments about Bates Nissan, Inc.!

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