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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

August 01, 2022

Everytime I come into Bates the know my name. With my work schedule they get me in really fast and Take care of me.Nate is wonderful and caring to my needs.Would not take my Titan anyplace else. More

by ladbreedlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Aug 01, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

August 01, 2022

E Service department personnel were kind, professional and knowledgeable. I was kept informed during the visit. More

by JLWILLIS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Marshall Egson
Report | Print
Aug 02, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

July 29, 2022

The help of the service man at the dealer was really good and he was very kind. I will never forget his good impression. More

by Edward_kim59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Aug 01, 2022 -

Bates Nissan responded

Thank you, Edward! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan!

July 27, 2022

I was seen immediately, Marsha is a great advisor, he was true to his word on my concerns for my Maxiam, I was even more surprised that I did not have to pay for the visit. Thank you Bates Nissan!!! More

by AUDREYSMITH502012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jul 28, 2022 -

Bates Nissan responded

Thank you so much for your kind words for Marshall, and for taking the time to leave us this wonderful feedback!

July 26, 2022

Great dealership and excellent customer service. Smooth and timely service in all departments. Highly recommended! More

by b-rizzle23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia , Kevin Perez, Devin Williams Wilson, Alexis "Rain" Barcinas
Report | Print
Jul 27, 2022 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Please let us know if we can be of any more assistance!

July 22, 2022

Excellent service! Fast and friendly! The service techs there are very friendly and professional. Always service with a smile. More

by WINGEDTANKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Report | Print
Jul 24, 2022 -

Bates Nissan responded

Hi Wingedtanker, thank you so much for your positive comments about Bates Nissan, Inc.!

July 20, 2022

I was from out of town and had issues with my 2019 Nissan Titan and they took care of my issue without any problems. We were greeted with awesome personalities from everyone we met. Overall, we were very sat More

by Araider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jul 20, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

Jul 21, 2022 -

Bates Nissan responded

Araider, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

July 20, 2022

Always had a positive expieriance at Bates Nissan. I do think the service center needs improvement on getting vehicles in and out on time. More

by JIMMY12179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Jul 20, 2022 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 20, 2022

this is a great dealership. you feel wanted and they take care of your all your needs and wants. my salesperson was RAIN and she did a great job of getting me into my new fronti More

by Comcho12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis "Rain" Barcinas
Report | Print
Jul 20, 2022 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

Jul 21, 2022 -

Bates Nissan responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 17, 2022

Ready when a I got there, timely and efficient. Very nice, friendly knew why I was there, asked about replacing the rear wiper blade prior to just doing it and charging. Thank you! More

by glendahill1053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Jul 18, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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