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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.5
1,357 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,357 reviews

June 03, 2022

Amazing dealership! Employees were very welcoming. We told mark what we needed and he met every need! We even had some amazing southern BBQ while we waited for our car t More

by white.dontavious
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
Jun 06, 2022 -

Bates Nissan responded

Thank you for taking the time to leave us a five-star review! It has been a pleasure serving you, Dontavious. Quality customer service is always our number one priority and we're happy to hear that Mark met your expectations. Thank you again for choosing Bates Nissan; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase!

June 03, 2022

Great service and customer service from all sections. They really appreciate their customers. Thanks Nissan Bates More

by Kizmit06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Jun 03, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2022

Doing the most good! That you for doing good job. Stay safe! Keep healthy. Regards! More

by ARC.LUKAS.1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Ben Amos, Joshua "Josh" Snyder
Report | Print
Jun 05, 2022 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us!

June 03, 2022

They have excellent customer service and the service manager is very good in keeping their customers updated on the status of their vehicle More

by WILFREDSTUBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Jun 05, 2022 -

Bates Nissan responded

Wilfredstubbs, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

May 31, 2022

Knowledgeable, dependable, have excellent Maintenance team. Clean waiting area to keep us entertained while we have access to refreshments like coffee and cold water for customers. More

by DLINGAD25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
May 31, 2022 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

May 30, 2022

The staff and personnel was professional and courteous and the work was completed in a timely manner. More

by yahhim69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
May 31, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 26, 2022

I did this the other day. I found all the people I delt with at Bates Nissan Excellent. More

by patriciakaralunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Jeremiah Phillips
Report | Print
May 27, 2022 -

Bates Nissan responded

Patricia, Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

May 24, 2022

Everyone was kind and helpful. They understood my situation and went out of heir way to assist me in finding a vehicle that worked for me and my budget. I can't be more pleased w More

by patriciakaralunas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Clay O'Dell, Jeremiah Phillips, Anthony Angiolillo
Report | Print
May 25, 2022 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, Patricia, and let us know if we can be of any more assistance!

May 25, 2022 -

Bates Nissan responded

Patriciakaralunas, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

May 21, 2022

They are some of the nicest people. Every time I go they are always very courteous, More

by CAROLYN_JOHNSON92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree
Report | Print
May 22, 2022 -

Bates Nissan responded

Carolyn_johnson92, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

May 20, 2022

Bates Nissan has always provided excellent service when I have my Maxima serviced. They are a first rate dealership. More

by SDHAGER59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was a delight to deal with., Marshall Egson
Report | Print
May 22, 2022 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us!

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