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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

May 19, 2022

Justin or Austin? Was very professional and informative. Definitely bringing other vehicles here when I need service. More

by Jsimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
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May 20, 2022 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 16, 2022

Excellent from the start to the Manager Clay O’Dell personally dropping off my Truck to my work. Bates was more worried about my Convenience and my schedule. Hands down I will always go to this dealers More

by FARRISMIKE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Austin Miller, Marshall Egson
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May 16, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 13, 2022

I am so glad that Nissan went back to making appointments for the services. It makes things easier. More

by JUNE.ETCHISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
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May 13, 2022 -

Bates Nissan responded

Thank you so much for your excellent review, June! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 13, 2022 -

JUNE.ETCHISON responded

Great

May 12, 2022

Great fast and friendly service took care of all my needs and answered all my questions directly More

by shantagreen40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Kevin Perez, Marshall Egson
Report | Print
May 13, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 09, 2022

Austin and the rest of the staff were extremely helpful and willing to work with me to get me back on the road in a timely manner. More

by Thornton6865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
May 09, 2022 -

Bates Nissan responded

Thank you so much for your kind words for Austin, and for taking the time to leave us this wonderful feedback!

May 11, 2022 -

Bates Nissan responded

Thornton6865, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. Thornton6865, thank you for your kind words and this wonderful review!

May 09, 2022

Mike was informative & pleasant to work with. I ended up needing a new camera for my Altima. Service was done the day it was scheduled. The gentleman that drove the shuttle was very nice also. More

by Tamara_180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
May 10, 2022 -

Bates Nissan responded

Tamara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2022

Service was prompt and professional! Service Rep was very professional and courteous. Good Service rendered! More

by TLAVENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
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May 06, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 06, 2022

Tyler in Services, and the Cashier Lady I spoke with in paying for the repairs are Fantastic. Both deserve a Pat-On-The Back! Keep doing that you are doing in Servicing Customers Vehicle Needs at NISSA More

by Davejan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Cashier, Tyler Linderman
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May 06, 2022 -

Bates Nissan responded

It's great to hear that Tyler and our team provided you with such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

May 06, 2022

I have purchased 9 or 10 vehicles from Bates Nissan now and have always been very satisfied with the service I have received. Needless to say, after this many Nissan purchases, I obviously appreciate thei More

by LMSANCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
Report | Print
May 06, 2022 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2022

The service provided at Bates Nissan was professional, efficient, and courteous. Our service advisor did an excellent job keeping us updated on the diagnosis and repair options. More

by Sterba70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Austin Miller
Report | Print
May 06, 2022 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

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