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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

April 06, 2022

I like the dealership as a whole, the environment is pleasant and the staff is courteous and professional. More

by rtdockery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Anthony Angiolillo
Report | Print
Apr 06, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

April 05, 2022

Tyler made the recall appointment simple, fast and easy! Making me want to chose bates for all my nissian needs. :) More

by Kerwinste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Apr 05, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Apr 07, 2022 -

Bates Nissan responded

Kerwinste, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

April 05, 2022

Like the courtesy and the professional way you handle our truck and keeping us up to date on the status. More

by JUNEHITE
Recommend Dealer
Yes
Employees Worked With
Mike radk
Report | Print
Apr 06, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Apr 07, 2022 -

Bates Nissan responded

Hi Junehite, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bates Nissan, Inc.

April 04, 2022

They gave me exceptional service. It was fast and well done. Thank you Mike and the cashier I don't remember her name but she's also very pleasant and courteous. More

by NBLAS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Apr 04, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience working with Mike here at Bates Nissan. We appreciate your business and hope to see you again soon!

March 31, 2022

Excellent customer service! Everyone there always has a smile and an awesome attitude and very attentive. More

by Arlene.lopezsantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Kevin Perez, Jeremiah Phillips, Devin Williams Wilson, Austin Miller, Anthony Angiolillo
Report | Print
Apr 01, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

March 31, 2022

very nice crew and professional to customers. enjoyed this visit for my service appointment yesterday. More

by TAITEDDER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Apr 01, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 31, 2022

Everyone that works there is awesome. Friendly nice and Eager to help. Bri is amazing More

by SHATOYAMILTON2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Brianna "Bri" Martinez
Report | Print
Apr 01, 2022 -

Bates Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 26, 2022

Great customer service. Department was on time and made sure my vehicle was in top shape.not a long wait time either. More

by tabriahlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Report | Print
Mar 28, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Mar 30, 2022 -

Bates Nissan responded

Tabriahlewis, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

March 24, 2022

Bates Nissan’s team is always professional and work hard to ensure that their customers receive a good deal, as well as good service on their vehicles. More

by DIMP2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Jeremiah Phillips
Report | Print
Mar 24, 2022 -

Bates Nissan responded

Thank you for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and look forward to seeing you again soon!

Mar 24, 2022 -

DIMP2009 responded

You are welcome Bates Nissan. When we need your service again, we will reach out!

March 23, 2022

A little slow for the parts overall great experience. Good communication and staff professionals and job. More

by DALEXDUO62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Report | Print
Mar 24, 2022 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan!

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