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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

March 23, 2022

Very Friendly service department excellent service professional and courtesy complete the job in a timely manner More

by Richard.craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Report | Print
Mar 24, 2022 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 22, 2022

The dealership is always customer courteous and provides outstanding service. I recommend Bates Nissan to everyone that needs car care. More

by UP4ARUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Report | Print
Mar 23, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2022

Friendly service from Mike. Problem with truck was identified and fixed in a timely manner. Would recommend this dealership. More

by Scottkrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Austin Miller
Report | Print
Mar 18, 2022 -

Bates Nissan responded

It's great to hear that Mike and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

March 17, 2022

They are easily the best dealership in Killeen, making the customer happy and comfortable with the whole process. Staff is excellent! More

by ben.shelton85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Austin Miller, Brianna "Bri" Martinez, Anthony Angiolillo
Report | Print
Mar 18, 2022 -

Bates Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 17, 2022

Friendly and helpful from start to finish. No issue was to small to be addressed. More

by wnewberry1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Brianna "Bri" Martinez
Report | Print
Mar 18, 2022 -

Bates Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bates Nissan!

March 16, 2022

Good service and communication of problem found with car. Parts one hand to replace and to operate with no problem. More

by Ant71833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Mar 16, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

March 16, 2022

Friendly service from Mike. Information given was clear. Nice person and good service Follow up with me was good. Tech was very good and found pronounce was unaware Pfizer it More

by smitht40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Austin Miller
Report | Print
Mar 16, 2022 -

Bates Nissan responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Mar 17, 2022 -

Bates Nissan responded

Smitht40, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

March 15, 2022

Pleased with the service, service department was very helpful and I didn't have to wait for long. More

by jlopezlopez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Mar 15, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

March 14, 2022

Very pleased with service provided. Excellent customer service, will be back for the next oil change. More

by NBLAS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Mar 15, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Mar 16, 2022 -

Bates Nissan responded

Nblas20, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

March 13, 2022

Devon was attentive a kept me up on each step of the purchase process.. It was a good experience all around. More

by aprenell2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Devin Williams Wilson
Report | Print
Mar 14, 2022 -

Bates Nissan responded

Thank you for your review and kind words for Devin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Bates Nissan.

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